4.00GB (2.99GB usable) - How do I get 4GB usable???

Discussion in 'CPU, Motherboards and Memory' started by imagine9, Jan 29, 2010.

  1. imagine9

    imagine9 Geek Trainee

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    Running Windows 7 Ultimate 64-bit on my HP laptop and for my RAM usage on the "Computer Properties" page it says "Installed memory (RAM): 4.00GB (2.99GB usable)"

    I've seen other laptops with Windows 7 64-bit and all 4GB of RAM are usable so I know it's possible.

    BIOS says I have 4GB of RAM.
    CCleaner sees 4GB of RAM

    So I know 4GB of RAM are installed.

    Check out the images of "Computer Properties", "TaskManager" and "MSConfig".

    Anyone have ANY ideas? Google search has yielded nothing but a lot of bad/wrong information.

    Thanks.
     

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  2. Ferg

    Ferg Manbearpig

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    Do you have an integrated graphics card - that may be using the extra 1gb
     
  3. imagine9

    imagine9 Geek Trainee

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    It is integrated but check the specs in these new attachments. It should def not be using 1GB.
     

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  4. Ferg

    Ferg Manbearpig

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    Whats the exact model of your laptop?
     
  5. imagine9

    imagine9 Geek Trainee

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    It's an HP Pavilion dv6000.
     
  6. Ferg

    Ferg Manbearpig

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  7. imagine9

    imagine9 Geek Trainee

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    That's the one.

    I upgraded it myself with 4gb of Kingston RAM. All the same.
     
  8. valamar

    valamar Geek Trainee

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    whats your model number?
     
  9. imagine9

    imagine9 Geek Trainee

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  10. valamar

    valamar Geek Trainee

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    ok, your laptop is confusing. HP says 2-4 in Win7 (or more in 64bit) but this doesn't apply to your model. according to crucial (host information on all major hardware's ram capacity and specs) with your model number, you can only have 2Gb of ram (according to manufactures specs).
    Computer memory upgrades for HP - Compaq Pavilion dv6200 CTO Laptop/Notebook from Crucial.com
    your's says it has 3 though.
    it appears that your computer's hardware cannot use all 4GB of ram. Did you get an official ram upgrade from hp?
     
  11. imagine9

    imagine9 Geek Trainee

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  12. valamar

    valamar Geek Trainee

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    i mean did you buy from hp? i'm guessing you didn't.
    what is your product number? it will be the p/n on the bottom.

    also, i looked at another laptop from that series (i don't know if it's your's, since i don't know you model number) and they only sell 1GB modules, for a total of 2 GB.

    you model may be otherwise, but i think you computer cannot support that much memory.
     
  13. imagine9

    imagine9 Geek Trainee

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  14. valamar

    valamar Geek Trainee

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    i went there, then i hit order parts, i entered HP Pavilion dv6200 CTO as your product number, it gave me this screen HP Parts Store - HP Computer Parts - HP Printer Parts - Compaq Parts . without your detailed model number, i can't find your laptop, but i dont think it matters. None of the models listed offer 4GB of ram. all offer 2GB sets, 1GB per module.
    I think your Laptop's motherboad cannot support the 4GB of ram, only 3.
    You can try contacting HP and asking them. if i'm right there's not much you can do. if i'm wrong they should be able to lead you in the right direction.
     

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