Acrobat Could Not Open .pdf Files

Discussion in 'General Software' started by DiegoSoler, May 17, 2016.

  1. DiegoSoler

    DiegoSoler Geek Trainee

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    We just noticed that hundreds of pdf files on our network on a certain directory we can not access.
    These files were scanned unto the network from an Epson scanner as pdf files.
    All other pdfs on the network that were not scanned we are able to open them.
    The ones that been scanned we get the following error message:
    Acrobat could not open 'filename.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
    To create an Adobe PDF document, go to the source application. Then print the document to Adobe PDF.
    -----------END OF ERROR MESSAGE
    We are running Adobe Acrobat Pro 9 in a Windows 7 environment.
    Please advise how we can fix these files so we can open them?
     

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