Lexmark X5495 4-in-1 - info please

Discussion in 'Printers, Scanners and Digital Cameras' started by Alison, May 15, 2008.

  1. Alison

    Alison Geek

    Likes Received:
    0
    Trophy Points:
    6
    Hi All - my first post:)


    Just trying to set up my new Lexmark X5495 4-in-1.
    It prints ok but I cannot get the scanner to work.
    Although it was a cheapie bargain I still expect it to work!

    I have looked through the manual/user guide and
    even googled Lexmark site and elsewhere for information
    but cannot find anything that will help.

    Any ideas please or where can I find this information
    as I can't think of anywhere else to look.

    Many thanks
    Alison
     
  2. Ferg

    Ferg Manbearpig

    Likes Received:
    0
    Trophy Points:
    16
    Welcome to the forums!

    The scanner driver for 4in1's has to be (or at least is helpfull if) installed via it's own installer package - it needs extra files than the add hardware wizard will ever find, did you let the installer run all the way through?

    Also have you unlocked the scanner bed - usually a slide-switch somewhere on the back or bottom.
     
  3. Alison

    Alison Geek

    Likes Received:
    0
    Trophy Points:
    6
    Hi Ferg
    Thanks for that advice.
    I tried the installer package again and this time it worked! :good:
     

Share This Page