pc keeps turning off

Discussion in 'General Hardware' started by emostar, Nov 15, 2006.

  1. emostar

    emostar Geek Trainee

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    hello there

    my pc kepts turning its self off

    buts it just powers off like the electricity has gone its doent shut down or restart or anything

    the only way to get it back on is to unplug the power from the mothrboard and it will boot up ok

    i have cleaned out my fan and heatsink and my graphics cards to see if that was cuasing overheating but its still doing it

    it could still be overheating but i dont know how to tell if it is or wether it would just switch off like that with no warning

    any ideas thanksn
     
  2. megamaced

    megamaced Geek Geek Geek!

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    I need some more information from you before I can even attempt to troubleshoot.

    What is the specifications of the computer?
    What is the specifications of the power supply?
    Did you build the computer yourself?
    Have you upgraded any hardware recently / added anything new to the computer?
     
  3. emostar

    emostar Geek Trainee

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    its

    amd 2600 seprom
    512 ram
    radeon 9600pro graphics
    80 gig hdd
    120 gig hdd
    psu is 500w with 3 fans

    i ahve added some stuff my self but not recently its had this setup for about a year without any problems

    i mean it not really high spec pc so this psu shold power it and has for a while
     
  4. Big B

    Big B HWF Godfather

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    Well, pure wattage doesn't mean much, as that can be true, but still not have the voltage in the right spots. What specific make and model of PSU do you have?

    Next, what temperatures are you getting for your CPU?
    When does it shut off? Randomly, after a specific amount of time, and/or intense usage (ie, gaming)?
     
  5. Karanislove

    Karanislove It's D Grav80 Of Luv

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    also look at ur event viewer(RightClick MyComputer > Manage > Event > Applications/System), double click on all the errors and copy paste here....
     
  6. emostar

    emostar Geek Trainee

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    my psu is a q tec 550w triple fan thats all i know from the sticker on the side

    it turns off randamly sometimes it will stay on for a few hours others 10mins
    i dont play games on it i just browse the net do no major tasks

    al find out what the cpu temp is in bios and post it up
     
  7. emostar

    emostar Geek Trainee

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    sysyrm error for the event viewer are

    Event Type: Error
    Event Source: Dhcp
    Event Category: None
    Event ID: 1002
    Date: 12/11/2006
    Time: 18:14:16
    User: N/A
    Computer: TONITE
    Description:
    The IP address lease 192.168.1.2 for the Network Card with network address 00120E4574CB has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

    Event Type: Error
    Event Source: W32Time
    Event Category: None
    Event ID: 29
    Date: 12/11/2006
    Time: 11:30:05
    User: N/A
    Computer: TONITE
    Description:
    The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 15 minutes. NtpClient has no source of accurate time.

    Event Type: Error
    Event Source: NetBT
    Event Category: None
    Event ID: 4311
    Date: 10/11/2006
    Time: 17:50:07
    User: N/A
    Computer: TONITE
    Description:
    Initialization failed because the driver device could not be created.

    For more information, see Help and Support Center at Events And Errors Message Center: Basic Search.
    Data:
    0000: 00 00 00 00 01 00 58 00 ......X.
    0008: 00 00 00 00 d7 10 00 c0 ....×..À
    0010: 11 01 00 00 01 00 00 c0 .......À
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........

    Event Type: Error
    Event Source: DCOM
    Event Category: None
    Event ID: 10010
    Date: 14/10/2006
    Time: 18:48:14
    User: TONITE\YouAreGay
    Computer: TONITE
    Description:
    The server {F3A614DC-ABE0-11D2-A441-00C04F795683} did not register with DCOM within the required timeout.

    Event Type: Error
    Event Source: Tcpip
    Event Category: None
    Event ID: 4199
    Date: 25/09/2006
    Time: 17:31:52
    User: N/A
    Computer: TONITE
    Description:
    The system detected an address conflict for IP address 192.168.1.2 with the system having network hardware address 00:13:8F:AF:2D:6D. Network operations on this system may be disrupted as a result.

    For more information, see Help and Support Center at Events And Errors Message Center: Basic Search.
    Data:
    0000: 00 00 00 00 03 00 50 00 ......P.
    0008: 00 00 00 00 67 10 00 c0 ....g..À
    0010: 00 00 00 00 00 00 00 00 ........
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........

    Event Type: Error
    Event Source: Print
    Event Category: None
    Event ID: 19
    Date: 07/09/2006
    Time: 16:28:37
    User: NT AUTHORITY\SYSTEM
    Computer: TONITE
    Description:
    Sharing printer failed + 1722, Printer EPSON Stylus Photo 830U Series share name Printer.

    Event Type: Error
    Event Source: wceusbsh
    Event Category: None
    Event ID: 45
    Date: 30/08/2006
    Time: 22:21:46
    User: N/A
    Computer: TONITE
    Description:
    The driver detected a hardware failure on device \Device\WCEUSBSH001 and will disable this device.

    For more information, see Help and Support Center at Events And Errors Message Center: Basic Search.
    Data:
    0000: 00 02 00 00 02 00 52 00 ......R.
    0008: 00 00 00 00 2d 00 06 c0 ....-..À
    0010: 12 00 00 00 02 01 00 00 ........
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........

    there is a few of each of those errors above
     
  8. Willz

    Willz MiCrO$oFt $uK$ :D

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    I dont quite know what to make of all that error report, but it says hardware failure, as i see you have a Q-tec psu, and from other posts, Q-tec seems to be one of the worst makes of PSU, and i would blame the PSU for these shutting down problems, you need to get a new psu, Hiper, antec tagen etc.. are good makes of psu's, i nearly destroyed my old computer with a crappy psu. Although your computers does not seem to be that power hungry, i would still suggest replacing the PSU, better to be safe than sorry :), it could be a software problem as i seen abit about failing device driver, hopefully someone else may be able to inform you more about the big error report :).
     
  9. megamaced

    megamaced Geek Geek Geek!

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    Yep, Q-Tec have a VERY bad reputation. Just ask Big B :)

    BTW, what USB devices are you running?
     
  10. Big B

    Big B HWF Godfather

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    Ah, yes. Q-tec. Arguably one of the worst PSU brands out there. Poorly made, poorly assembled, poor quality parts...you've got a bad PSU. Get something by Antec, Enermax, OCZ, Fortron/Sparkle/FSP, Tagan, TTGI, Silverstone, Seasonic, or PC Power & Cooling (for the Rolls Royce of PSUs). Any of these brands with a 450-500W+ unit will work just dandy. Just get that garbage out of there if you value your computer at all. These are bad enough units that have given several forum members trouble in the past, as well as with other forums. I would recommend not running the system until you get a new PSU.
     
  11. Karanislove

    Karanislove It's D Grav80 Of Luv

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    [link=http://www.eventid.net/display.asp?eventid=45&eventno=2502&source=wceusbsh&phase=1]They are saying that this error occurs due to ActiveSync[/link]

    [link=http://www.eventid.net/display.asp?eventid=4199&eventno=450&source=Tcpip&phase=1]This looks like the main problem to me, check and see this link[/link]
     
  12. Willz

    Willz MiCrO$oFt $uK$ :D

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    I cant see something like that making a computer totally turn off.
     
  13. Karanislove

    Karanislove It's D Grav80 Of Luv

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    If you are talking about my post then below is something which I saw and made me think that it could be the problem but still problem could be anything else....:eek:hah:
     
  14. posadajulian

    posadajulian Geek Trainee

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    I dont know if amds do the same, but intel cpus, turn off the hole system like if there was no power, when they reach a dangerous temperature, so go to the bios and check your cpu temp.

    if that is the problem, something may be wrong with your thermal compound, so you have to apply a new one.
     

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