i have a WD passport that belong to a dentist, he has files that they're very important to him the problem is that the wd will not show up in "My Computer" in win 7 the drivers will not install correctly but in win XP SP3 all the drivers will completely install but still it will not shows in "My Computer" i will explane that what happens in both windows 7 and XP SP3...: Win 7: as you see above it will not recognize on win 7 even in device manager i can not update the driver... Win XP SP3: here the windows will recognize the device in device manager its not known but when i update the driver it will update correctly...! but still not shows in "My Computer" i had a way to solve this prob: - i disabled 1394 connection - restarted the computer - re installed the WD but it doesn't work again , even it will not show in computer "management > device management" as a unnamed device... sorry if i wrote a lot... i will thank you if you help me best regards - Aria
I've had similar issues with my Passport. It would always work on my friends PC laptop and Mac but seldom on my desktop. I concluded that it was my usb ports that were messed up. I tried everything and i mean everything. Go to your motherboard manufacturers website and download the latest drivers for your chipset. It might help.