I have been trying to do a defrag on my laptop but I keep getting a flag saying "The scan has been cancelled because an error occurred in file: c:\1386\AMAIZRUL.GI_" Can anyone explain to me what this means and how I can fix it it? I'm not techy - seriously not! - and need plain penguin please! You guys are all awesome, BTW. You have helped me out so much from time to time. Thank you so much!