e-mail

[eddyjack]

i can`t send any e-mails getting this message

An unknown error has occurred.

Account: 'myacountname'
Server: 'smtp.ntlworld.com'
Protocol: SMTP
Server Response: '421 aamtaout01-winn.ispmail.ntl.com connection refused from [81.178.70.136]'
Port: 25
Secure(SSL): No
Server Error: 421
Error Number: 0x800CCC67

any one know what i can do in simple instructions please as i ain`t real good with computers thanks any help would be much appreciated:doh:

 

[donkey42]

Protocol: SMTP

you should be able to send mail, cos SMTP (i think) is used to receive mail, POP is usually used to send mail[ot]i'll look into it[/ot]

Edit: what mail client are you using, is it OE ?[ot]have you tried changing it from SMTP to POP or POP3 (usually)

Edit: check ntlworld.com for the correct settings[/ot]

 

[eddyjack]

yes it`s OE

 

[donkey42]

well ntlworld.com was recently taken over by virgin, so i'll just check the site to find out what your setting have changed to, back soon

Edit: edit OE manually with:
In

• Account: 'myacountname'
• Server: 'pop.ntlworld.com' or pop3.ntlworld.com
• Protocol: POP

Out

• Account: 'myacountname'
• Server: 'smtp.ntlworld.com'
• Protocol: SMTP

 

[eddyjack]

i am not on ntlworld now have changed to pipex

 

[thoonie]

what email client are you using?? and what smtp and pop servers u using?

 

[eddyjack]

ok mate got it working now thanks very much for your help