Graphics card causing freezing

Discussion in 'Video Cards, Displays and TV Tuners' started by Bruc1the1shark, Mar 12, 2014.

  1. Bruc1the1shark

    Bruc1the1shark Geek Trainee

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    Hi ive run into a problem when trying to upgrade my graphics card from a Nvidia gtx 650 to a ATI Radeon HD 5870. Once installed everything seemed to be running fine until the computer suddenly hung up as i was internet browsing, causing me to turn it off using the power button. once off i tried to turn it back on and it turned itself off nearly instantly after a few more attempts it did manage to turn back on and work fine again. Once on i didnt run into any problems for an hour or so until the exact same thing happened again. later i ran battlefield 4 on high graphics for 30 mins without issue, then tried to play left for dead 2 and it kept closing the game every 5 minutes. any help would be greatly appreciated.

    Operating System
    Windows 7 Home Premium 64-bit SP1
    CPU
    Intel Core i7 2600K @ 3.40GHz 41 °C
    Sandy Bridge 32nm Technology
    RAM
    16.0GB Dual-Channel DDR3 @ 668MHz (9-9-9-24)
    Motherboard
    ASUSTeK Computer INC. P8Z68-V PRO GEN3 (LGA1155) 30 °C
    Graphics
    DELL S2309W (1920x1080@60Hz)
    1023MB NVIDIA GeForce GTX 650 (Gigabyte)
     
  2. Bruc1the1shark

    Bruc1the1shark Geek Trainee

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    AMD Radeon HD 5870 (sorry)
    and as far as i know the drivers for the card are up to date aswell, i ran windows update on the card and manualy downloaded the latest supporting catalyst.
    I was also running this Card on a previous computer with no issues so it shouldnt be a malfunction with the card.
    the PSU is 800 watt
     
  3. Wicked Mystic

    Wicked Mystic Big Geek

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    Power supply manufacturer and model?
     
  4. Bruc1the1shark

    Bruc1the1shark Geek Trainee

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    coolmaster silent pro gold 800 watt
    on its previous computer it was running with a GW 700W power supply
     
  5. Wicked Mystic

    Wicked Mystic Big Geek

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    I recommend reinstalling Windows.
     
  6. Bruc1the1shark

    Bruc1the1shark Geek Trainee

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    Windows 7 (x64) was recently re-installed and everything was formatted, it was also having the same problem with another graphics card befor that on the old windows install so i dont think that will work.
     
  7. Wicked Mystic

    Wicked Mystic Big Geek

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    Something probably broken. I would start with memory. Run HCI Memtest and/or Memtest86.
     
  8. Ghostman 1

    Ghostman 1 Mega Geek

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    Try the Ati card on another computer first, Rule out the Ati card.. The Ati card sounds bad..
     
  9. pctestcardcom

    pctestcardcom Geek Trainee

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    Seems that the 2 video cards are different brand.

    I would would suggest we reset the Bios default, then install the new mobo chipset driver, reboot, then install the new driver for the new video card.

    Hope this helps.
    Bill
    Tech Manager, WPTinc.
     

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