Samsung Guarantees Zero Dead Pixels

Discussion in 'News and Article Comments' started by syngod, Jan 3, 2005.

  1. syngod

    syngod Moderator

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    Samsung Electronics announced Thursday that from Jan. 1, customers who discover defective pixels on an LCD monitor produced by the company less than six months after its purchase may have the panel replaced free of charge.

    An LCD monitor is made up of hundreds of thousands of tiny pixels. Manufacturers have classified products with 10 or less defective pixels as "normal" and refused to repair or exchange them, which led to complaints from customers. Samsung added, however, that the free exchanges do not apply to customers who purchased their LCD monitors before Jan. 1.


    Source: Chosun.com
     
  2. ninja fetus

    ninja fetus I'm a thugged out gangsta

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  3. Sniper

    Sniper Administrator Staff Member

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    thats excellent news!
     
  4. Nic

    Nic Sleepy Head

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    Hmmmm is it possible to manually kill a pixel?
     
  5. Big B

    Big B HWF Godfather

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    The only ways I can think of would make it obvious you did it (using a hammer or other large object).
     
  6. Nic

    Nic Sleepy Head

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    Just wondering coz thers bound to be someone thats going to try and take advantage of that
     
  7. matttibb

    matttibb Geek Trainee

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    But why would they break pixels just to get it repaired for free when they could just ummm not? Wouldn't really benefit them now would it? :)
     
  8. Sniper

    Sniper Administrator Staff Member

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    I doubt someone could really take advantage of it, if you pay £200 for a monitor you would want no dead pixels so this news is good for everyone.

    I think they will notice if someone had done it on purpose...
     
  9. matttibb

    matttibb Geek Trainee

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    uhh i think that was the point i was trying to make...but put more intelligently :good:
     
  10. ninja fetus

    ninja fetus I'm a thugged out gangsta

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    "Hey Samsung! Looks like this here big hole in my monitor caused by a blunt object that I did not do has killed some pixels!"
     
  11. Nic

    Nic Sleepy Head

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    no coz say five months down the line .......... oh wiat no u get the same monitor sorry rongly read the statement
     
  12. matttibb

    matttibb Geek Trainee

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    Samsung: What a coincidence, we've had 59 other moniters with this same problem....*BATCH RECALL*

    :D
     
  13. Addis

    Addis The King

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    Thats really good news. I would be really annoyed if I got an LCD monitor with a bunch of dead pixels near the centre.
     
  14. Nic

    Nic Sleepy Head

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    Yeh me too
     
  15. threevolve

    threevolve Geek Trainee

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    I'd be pissed if it even had one dead pixel ... If I'm paying upwards of $350 for a monitor, it had better be flawless :p
     
  16. Sniper

    Sniper Administrator Staff Member

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    agree! Samsung are the only company to offer this! I hope others will follow soon.
     

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