scanner driver help

Discussion in 'Drivers and Firmware' started by brooksy, Jan 9, 2005.

  1. brooksy

    brooksy Geek Trainee

    Likes Received:
    0
    Trophy Points:
    0
    My first post so sorry in advance, but I have reinstalled windows 98 on my pc and am having problems getting the driver installed for my scanner. I have the scanner install disc with the driver on it. But the computer doesnt recognise the scanner when connected to usb port. Help me please. Mike
     
  2. Nic

    Nic Sleepy Head

    Likes Received:
    17
    Trophy Points:
    38
    Is that the same driver that you have aloways used?
     
  3. brooksy

    brooksy Geek Trainee

    Likes Received:
    0
    Trophy Points:
    0
    [​IMG]
    Nice!
    Yes I have aloways used that one. :(
     
  4. Addis

    Addis The King

    Likes Received:
    91
    Trophy Points:
    48
    Try downloading the latest drivers for your scanner model. They can be usualyl found on the manufactuere's site.
     
  5. brooksy

    brooksy Geek Trainee

    Likes Received:
    0
    Trophy Points:
    0
    taken over changed name gon bust.
     
  6. Waffle

    Waffle Alpha Geek

    Likes Received:
    38
    Trophy Points:
    0
    What make of scanner is it?

    Plug in the scanner and it should come up with the "Add New Hardware", or similar message. Then go through the wizard and specify the CD Drive with your CD in.

    That should help.
     
  7. Addis

    Addis The King

    Likes Received:
    91
    Trophy Points:
    48
    Thing is I'm not sure Windows 98 has that feature...
     
  8. brooksy

    brooksy Geek Trainee

    Likes Received:
    0
    Trophy Points:
    0
    It doesnt come up for the scanner!
     
  9. Waffle

    Waffle Alpha Geek

    Likes Received:
    38
    Trophy Points:
    0
    ok right click my computer, do properties and then hardware something along the top.

    I did this last night on my bro's pc so it can be done.

    If the scanner is deteced, it will be with a yellow ? and has the name.

    Right click, do properties and the update driver.

    Then do what I said back up a post.
     
  10. brooksy

    brooksy Geek Trainee

    Likes Received:
    0
    Trophy Points:
    0
    no scanner isnt in the list.
     
  11. Waffle

    Waffle Alpha Geek

    Likes Received:
    38
    Trophy Points:
    0
    sounds like then that the usb cable/port could be defective.

    Try plugging the scanner in to another port.
     
  12. brooksy

    brooksy Geek Trainee

    Likes Received:
    0
    Trophy Points:
    0
    tried that. Scanner was working ok till then. Mike
     
  13. Big B

    Big B HWF Godfather

    Likes Received:
    145
    Trophy Points:
    63
    I don't know what motherboard you have, but you probably should install the chipset drivers, as that could be part of the problem.
     

Share This Page