Some Email Recipients Cannot Open Attached Pdf Files--they Say Files Are Corrupt??

lusolth

lusolth

Geek Trainee
Hi--

I work in marketing and much of my job entails sending emails to potential clients with attached .PDF files. I created these files in InDesign and then exported them to PDF. I made sure that I selected an option to allow older version of Adobe Reader to open the files (v. 4 I think?) in case people haven't updated in a while. 90% of the time, this works great. However, I do occasionally get emails back from people stating that they couldn't open them because they are "corrupt" or there was some sort of other general error. Does anyone know if this is likely something I am doing, or is it more likely to be the recipient's computer? PS I am not too savvy with this whole thing, so layman's terms would be appreciated!!

Thank you :)
 
First method is helpful threads about PDF file issues

http://forums.techguy.org/windows-xp/1136365-repair-pdf-document-has-error.html
http://www.fixya.com/support/t25261237-repair_damaged_pdf

Other methods might be a guide below or more powerful instrument was created precisely for .PDF documents that can’t be repaired by usual methods https://onlinefilerepair.com/en/pdf-repair-online.html PDF On-line repair service


Finally, if the above methods cannot open the PDF file, then it signifies that your PDF file becomes damaged or contains corrupt data that prevent to open it. If you have downloaded the PDF file from the web or obtain it from an email, then download the PDF again or request to sender to send it again. You have one more option to open your file, if none of the above methods work.
 
You must log in or register to reply here.
Back
Top