Sound Help!!??!!

Discussion in 'Sound Cards and Speakers' started by Vauxhall121, Apr 15, 2006.

  1. Vauxhall121

    Vauxhall121 Geek Trainee

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    Hi, new to the forums i was just wondering if someone could lead me in the right direction, i havent been able to hear any sound for a long time since someone wiped the whole computer, i have only now decided to try and sort it out, someone told me i need to dowload my mother board drivers for the audio??? the information i have about my motherboard is :
    Board: SiS-661
    Serial Number: UL6N43404711
    Bus Clock: 133 megahertz
    BIOS: Phoenix Technologies, LTD 6.00 PG 11/05/2004
     
  2. sabashuali

    sabashuali Ani Ma'amin

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    Hi and welcome to the forum.

    I am afraid you have not given the forum much to go on.
    Please download and run CPU-Z. This should give you your motherboard make and model.
    This is a comletely harmless program which gathers some basic info about your hardware. When the download box comes on, just say yes and save it to your computer. Unzip and run the 'cpuz' executable.

    Post results and I am sure you will find your answer.

    Good luck.
     
  3. Vauxhall121

    Vauxhall121 Geek Trainee

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    It isnt showing my manufacturer however i think it is Foxconn as i have opened up my PC and it says foxconn on the motherboard and also on the sound (thing)?
     
  4. sabashuali

    sabashuali Ani Ma'amin

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    how about model?
     
  5. Vauxhall121

    Vauxhall121 Geek Trainee

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  6. sabashuali

    sabashuali Ani Ma'amin

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    Hi

    SIS-661 is the chipset and although it seem to form some of the model name there must be some other information such as -
    Full model name/number, Audio card or chip, operating system etc.

    From a quick look at the Foxconn site, it seem like you should have the onboard Realtek (AC97) chip.
    You can either download the drivers from Foxconn or from Realtek.

    Hope this helps....
     
  7. Vauxhall121

    Vauxhall121 Geek Trainee

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    Hmm none of them worked and i dowloaded them all, am i setting them up right after i download them? If not should i just buy a cheap sound card of ebay for example?
     
  8. megamaced

    megamaced Geek Geek Geek!

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    I assume you bought your computer from a shop, rather then build it your self?

    What's the make and model of your PC?
     
  9. Vauxhall121

    Vauxhall121 Geek Trainee

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    yeh i did and i know it is a q-tech and thats really all i know! and alsso alot of stuff is foxconn on it?
     
  10. megamaced

    megamaced Geek Geek Geek!

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    You are not providing enough information I am afraid!

    Right click 'My Computer' and select 'Properties'. Can you see your computer's make and model there?
     
  11. Vauxhall121

    Vauxhall121 Geek Trainee

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    Right:

    Qtech
    Qtech
    intel(R)
    celeron(R) CPU 2.80ghz
    2.80ghz 256MB of RAM
     
  12. sabashuali

    sabashuali Ani Ma'amin

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    Right,

    You will need to run a diagnostic program like 'Fresh Diagnose' or 'Belarc'.
    These will tell you a lot about your system and I am 99.9% certain you will get a detailed spec of all of your hardware.

    You can find them here -
    http://www.snapfiles.com/downloadfind.php?st=hardware+information&action=s&search=Find+it&lc=1

    Please come back with the relevant results.

    As for audio cards -
    A cheap card of eBay may not necessarily by better than your chip.
    Unless you are willing to invest in a decent card like SB etc.
     
  13. megamaced

    megamaced Geek Geek Geek!

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    Go back to where you found this information. Just below those specs you will see a button that says 'support information'. Click it and post what you see

    I've Googled Qtech and I can't find anything relevant
     
  14. Vauxhall121

    Vauxhall121 Geek Trainee

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    Qtech Hardware Support - 0870 197 0000
    Open Monday - Friday 8:00am - 6:45pm
    Open Saturday - Sunday 10:00am - 4:00pm
    Calls charged at national rate

    Qtech Software Support - 0906 802 2020
    Open Monday - Friday 8:00 - 6:45pm
    Open Saturday - Sunday 10:00am - 4:00pm
    Calls charged at premium rate

    Epson Stylus Support - 0870 513 3640

    Before contacting any of the above numbers
    please ensure you are in front of your computer
    and have all relevant Part Numbers and Serial Numbers
    available for the engineer.

    a load of rubbish really
     
  15. megamaced

    megamaced Geek Geek Geek!

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    Okay, let's try this from a different angle:

    Right click my computer and select properties. Select the hardware tab and press the device manager button.

    The device manager will open.

    Can you see exclamation marks (or question marks) next to your audio device?

    Oh and just a thought - the volume control is turned up isn't it :p Please make sure you've not set 'mute'!
     
  16. Vauxhall121

    Vauxhall121 Geek Trainee

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    Right the speakers etc are not turned off as in the control panel it says no audio device? there are no question marks or exclamation marks?
     
  17. megamaced

    megamaced Geek Geek Geek!

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    Hmmm.... :confused:

    Okay, go to the control panel and launch the 'add new hardware' wizard.

    Results?
     
  18. Vauxhall121

    Vauxhall121 Geek Trainee

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    tried that before and no luck! i think i need the drivers!
     
  19. megamaced

    megamaced Geek Geek Geek!

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    Okay, I think i've found the right drivers for you. :swt:

    --------> Click here <-----------
     
  20. Vauxhall121

    Vauxhall121 Geek Trainee

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    ok i have started downloading them and hope they will work
     

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