New PC and bent CPU pin!

Discussion in 'CPU, Motherboards and Memory' started by thomas234, Jan 16, 2008.

  1. thomas234

    thomas234 Big Geek

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    My new PC arrived:

    AMD Athlon 64 X2 6000+
    2GB Corsair DDR2 800MHz (PC6400)
    Xpert Vision nVidia 8600GT 256mb GDDR3
    MSI K9N SLi motherboard

    And guess what, I *very carefully* took the cpu out of the packaging, placed it in the CPU socket, and it wobbled, not going into the holes! I've inspected the pins, and I can see only one that is very slightly bent at the top. I've run a credit card in all directions at least 3 times and it still doesn't fit, and the pin looks slightly better, but still doesn't fit!

    I read somewhere that a 0.5mm technical pencil will do the trick, but I'm worried that the pin may break off! The CPU is still under warranty, so I could send it back (but then I wouldn't have my new computer for a while *cries*), and Novatech wants me to pay for postage!!

    Is it worth the risk?

    Thanks, Thomas
     
  2. RHochstenbach

    RHochstenbach Administrator

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    If the pin of the CPU was already bent, then I'd suggest returning it. It's better to wait a bit longer for your new PC, and have it working than trying to fix it yourself and therefore voiding the warranty and increasing your costs.
     
  3. blackhand101

    blackhand101 Geek Trainee

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    Question Raising in my mind... if you touch the CPU pins with your fingers What is the chances it will Fry the CPU??
     
  4. thomas234

    thomas234 Big Geek

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    If you touch the CPU pins with your fingers and you haven't got rid of the static electricity in you (by touching something that is earthed) then it's likely that you'll fry the CPU I think. I'm paranoid about it when playing around with a computer :D

    CPU and motherboard going back in Monday!
     
  5. donkey42

    donkey42 plank

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    does that mean your sending them back to novatech[ot]BTW: great choice of supplier, their usually pretty good on prices[/ot]i think you should send at least the CPU back if it arrived with a bent pin, as it appear to have
     
  6. thomas234

    thomas234 Big Geek

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    Yes the CPU and motherboard are going back to Novatech because the motherboard should at least beep some error codes either through the plugged in internal speaker, or some external to let me know there is no CPU. However, it doesn't!

    Novatechs customer support so far has been very good, and their prices are good aswell. I only had to wait a minute to get through to talk to someone, and I could also talk to somone over the internet in an MSN kind of thing.
     
  7. donkey42

    donkey42 plank

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    not every mobo does, the CPU is essential, so, some mobos don't give beep codes when no CPU is installed, however some mobos do give a beep code to help you troubleshoot the problem

    Edit: most new mobos have a built in "speaker" to give out beep codes, don't send the mobo back until you've tried a known working CPU with it
     
  8. thomas234

    thomas234 Big Geek

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    I've already sent it! They may charge me if it's not faulty, they may not. I'll have to wait and see!
     
  9. donkey42

    donkey42 plank

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    well if you'd have bought it from watfard electronics (savastore.com) they would charge you but novatech may not, if they try to charge you start shouting, jumping up and down & stamping your feet and you may get away with it
     
  10. donkey42

    donkey42 plank

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    one more thing:
    when installing a new mobo always reset the BIOS to set everything to it's defaults just in case the mobo has already being returned to the shop & has being re-sent to you without testing it cos somebody could have changed something in the BIOS without fully knowing what they were changing, because, as you know, some people may think they know exactly what every BIOS setting does

    personally i reset the BIOS if i'm in doubt of almost anything, because, it doesn't do any harm but it does cancel any OCing you may have done[ot]see, paranoid[/ot]
     
  11. thomas234

    thomas234 Big Geek

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    Watford Electronics doesn't exist any more does it? I thought they had been renamed saverstore? Anyway I dealt with them before and had a bad experience, so Novatech seems a lot better. If they charge me then as long as it isn't too much I don't mind! I have all the parts in a box next to me apart from the CPU and mobo and it's really annoying!!


    I did reset the BIOS, there was a button next to the CMOS battery that did just that! I wonder if the motherboard was returned faulty, and they sent it me!?
     

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