Uknown Disc

Discussion in 'General Hardware' started by herrlip2000, Mar 15, 2008.

  1. herrlip2000

    herrlip2000 Geek Trainee

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    Hi everyone,
    I'm new to this forum and hope you can help me. This is the situation.

    Its a Medion Tower PC with pre-installed Vista Home Prem.
    The goal is to place Windows XP on a 15GB partition with NTFS format. The partitition has been created with out any issues, the PC has a Terrabyte of harddrive space with two discs/500gb split.

    The problem:
    When booting from the XP and running through the wizard after pressing f8 to agree to the t+c's and the partitions should show, they dont, not even the core C drive dont show, it just slows the below;

    Unknown Disk
    (there is no disk in the drive)

    Unknown Disk
    (there is no disk in the drive)

    Unknown Disk
    (there is no disk in the drive)

    You cant select the above, if you move forward you just get the windows blue screen of death. I know now that the 3 unknown drives are representing 3 memory card slots on the front of the tower. The C drive is not "reporting" in the XP installation wizard.

    However if I use the Windows Vista OS recovery disc, the Partitions show without any issues so why dont they show when the XP OS disc is used?
    This is what I really need to know, as I've tried so many things in the BIOS and in disc management - Has anyone tried this and had the same problem?

    Cheers

    Jamie
     
  2. Anti-Trend

    Anti-Trend Nonconformist Geek

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    You probably have a SATA controller that XP doesn't recognize. You'll need to make a driver floppy and load the drivers from it before XP can install to it.
     
  3. herrlip2000

    herrlip2000 Geek Trainee

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    Thanks for that, however I'm sure they are PATA'S not SATA'S. If you're right, to get the drivers do I?

    Try to find them on the VISTA CD and put them onto floppy or contact the PC'S manafact and ask them to supply or find out the make of the MOBO and get them from there?

    Thanks for your help
     
  4. Anti-Trend

    Anti-Trend Nonconformist Geek

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    PATA, SATA, SCSI, what's important is that Windows has the drivers. If it doesn't, you won't be able to install to drives connected to the unsupported controller. I specified SATA since that's the most common scenario.

    Vista drivers normally won't work on XP and vise-versa. You need to get the XP/2000 driver from the manufacturer (whomever made the controller and/or chipset).
     
  5. donkey42

    donkey42 plank

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    you can either slipsteam the SATA drivers into your XP CD or load the SATA drivers at the beginning of XP installation by pressing F6 when prompted by the installation process

    BTW: here is a guide to slipstreaming

    if it is a PATA drive, i'm at a loss, could you please DL & install Everest or PCWizard or some similar hardware recognition software & post here exactly what hardware you have
     
  6. herrlip2000

    herrlip2000 Geek Trainee

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    Hi guys,
    Here's the report below, sorry looks like its SATA - shall I start googling the drivers, as there are two driver controllers would I need the two, intel and marvell, shall I contact them direct?
    <<< Drives >>>

    > Number of Disk Controller : 2

    >> General Information
    Disk Controller : Intel Corporation 80801 (ICH8R/ICH9R) SATA RAID Controller
    Disk Controller : Marvell Semiconductor (Was: Galileo Technology Ltd) 6121 SATA2 Controller

    >> Drive Controller Features #1
    Mode : RAID
    AHCI : Yes
    IDE Legacy : Yes
    NCQ : Yes
    Port Multiplier : Yes
    IO Ports : 6 available on 6
    Version : 1.20

    Port #0 : No Device
    Port #1 : No Device
    Port #2 : ATA Device detected - (Generation 2)
    Port #3 : ATA Device detected - (Generation 2)
    Port #4 : No Device
    Port #5 : No Device

    >> Drive Controller Features #2
    Mode : IDE
    AHCI : Yes
    IDE Legacy : No
    NCQ : No
    Port Multiplier : No

    > Number of Hard Disk : 3

    >> General Information
    SMART : Version 1.1

    >> Informations Hard Disk WD
    Manufacturer : WD
    Model : 3200JB External
    Upgrade interface : USB

    >> Informations Hard Disk WD
    Manufacturer : WD
    Model : 1600BEV External
    Upgrade interface : USB

    >> Partitions
    Hard Disk #1 : Partition #1 (916 GB)
    Hard Disk #1 : Partition #2 (15 GB)
    Hard Disk #2 : Partition #1 (292 GB)
    Hard Disk #2 : Partition #2 (5 GB)
    Hard Disk #3 : Partition #1 (149 GB)

    > Number of CD-ROM Drive : 1

    >> Informations CD-Rom
    Manufacturer : HL-DT-ST
    Model : DVDRAM GSA-H42N
    Revision : RL00
    Rotation Control : CLV

    CD-R Read : Yes
    CD-RW Reading : Yes
    DVD-Rom Reading : Yes
    DVD-RAM Reading : Yes
    DVD-R Reading : Yes
    DVD-RW Reading : Yes
    DVD+R Reading : Yes
    DVD+RW Reading : Yes
    DVD+R DL Reading : Yes
    DVD BD Reading : No
    DVD BD-RE Reading : No
    DVD BD-R Reading : No
    DVD BD-Rom Reading : No
    DVD HD Reading : No

    CD-R Writing : Yes
    CD-RW Writing : Yes
    DVD-RAM Writing : Yes
    DVD-R Writing : Yes
    DVD+R Writing : Yes
    DVD-RW Writing : Yes
    DVD+RW Writing : Yes
    DVD+R DL Writing : Yes
    DVD BD Writing : No
    DVD BD-RE Writing : No
    DVD BD-R Wrting : No
    DVD HD Writing : No
    DVD HD-RW Writing : No

    SMART : Yes
    DVD CSS : Yes
    DVD CPRM : Yes
    AACS : No
    VCPS : No
    Mount Rainier (MRW) : No
    Buffer Underrun : Yes
    JustLink : No
    LabelFlash : No
    LightScribe : No
    LightScribe Drive Speed : No
    SolidBurn : No

    Method 2 : Yes
    CD-Audio Support : Yes
    MultiSession or Photo-CD : Yes
    Side Change Capable : No

    Reading CD-Rom : 125x (22160 KB/s)
    Reading DVD-Rom : 40x

    Writing CD-R : 125x (22160 KB/s)
    Writing CD-RW : 76x
    Writing DVD-R : 26x
    Writing DVD-RW : 12x
    Writing DVD+R : 26x
    Writing DVD+RW : 12x
    Writing DVD+R DL : 8x

    Region Code : Not Installed
    User Changes : 5
    Vendor Changes : 4
    RPC Phase II : Yes

    > Drives Letters : C:\ D:\ E:\ H:\ K:\

    >> General Information
    Boot Drive : :\

    >> Disk #0, Partition #0
    Bootable : Unspecified
    Active : Unspecified
    Primary : Unspecified
    Type : Installable File System
    Number of Blocks : 1921 021 952
    Block Size : 512 bytes
    Size : 983 563 239 424 bytes
    Offset : 1 048 576 bytes

    >> Disk #0, Partition #1
    Bootable : No
    Active : No
    Primary : Unspecified
    Type : Installable File System
    Number of Blocks : 32 509 952
    Block Size : 512 bytes
    Size : 16 645 095 424 bytes
    Offset : 983564 288 000 bytes

    >> Disk #2, Partition #0
    Bootable : No
    Active : No
    Primary : Unspecified
    Type : Unknown
    Number of Blocks : 312 576 642
    Block Size : 512 bytes
    Size : 160 039 240 704 bytes
    Offset : 32 256 bytes

    >> Disk #1, Partition #0
    Bootable : Unspecified
    Active : Unspecified
    Primary : Unspecified
    Type : Installable File System
    Number of Blocks : 612 784 065
    Block Size : 512 bytes
    Size : 313 745 441 280 bytes
    Offset : 32 256 bytes

    >> Disk #1, Partition #1
    Bootable : No
    Active : No
    Primary : No
    Type : Extended w/Extended Int 13
    Number of Blocks : 12 321 855
    Block Size : 512 bytes
    Size : 6 308 789 760 bytes
    Offset : 313753 305 600 bytes

    > Drive C: (Hard Disk) : 931 GB available on 983 GB

    >> General Information
    Disk Type : Hard Disk
    Peripheral Type : RAID
    Manufacturer : Intel
    Model : Raid 0 Volume
    Free Space : 95%

    >> Drive Information
    Volume Name : BOOT
    Serial Number : F024-5E9F
    Files Name : 255
    File Management : NTFS
    Volume is Compressed : No
    Case Sensitive Search : Yes
    Preserves Filename Case : Yes
    Unicode Filenames : Yes
    Access Control List : Yes
    Named Streams : Yes
    Object Identifiers : Yes
    Reparse Points : Yes
    Sparse Files : Yes
    User Disk Quotas : Yes
    Individual File Compression : Yes
    Encryption : Yes
    Share : No

    >> Logical Features
    Sectors per Cluster : 8
    Bytes per Sector : 512
    Cluster size : 4 KB
    Free Clusters : 227422896
    Total Clusters : 240127743

    >> Physical Features
    Cylinders : 121601
    Heads : 255
    Sectors per Track : 63
    Bytes per Sector : 512

    > Drive D: (Hard Disk) : 16 GB available on 16 GB

    >> General Information
    Disk Type : Hard Disk
    Peripheral Type : RAID
    Manufacturer : Intel
    Model : Raid 0 Volume
    Free Space : 99%

    >> Drive Information
    Volume Name : RECOVERY
    Serial Number : E6F3-9473
    Files Name : 255
    File Management : NTFS
    Volume is Compressed : No
    Case Sensitive Search : Yes
    Preserves Filename Case : Yes
    Unicode Filenames : Yes
    Access Control List : Yes
    Named Streams : Yes
    Object Identifiers : Yes
    Reparse Points : Yes
    Sparse Files : Yes
    User Disk Quotas : Yes
    Individual File Compression : Yes
    Encryption : Yes
    Share : No

    >> Logical Features
    Sectors per Cluster : 8
    Bytes per Sector : 512
    Cluster size : 4 KB
    Free Clusters : 4040690
    Total Clusters : 4063743

    >> Physical Features
    Cylinders : 121601
    Heads : 255
    Sectors per Track : 63
    Bytes per Sector : 512

    > Drive E: (Hard Disk) : 144 GB available on 313 GB

    >> General Information
    Disk Type : Hard Disk
    Peripheral Type : USB
    Manufacturer : WD
    Model : 3200JB External
    Free Space : 46%

    >> Drive Information
    Volume Name : My Book
    Serial Number : 1425-FCD2
    Files Name : 255
    File Management : NTFS
    Volume is Compressed : No
    Case Sensitive Search : Yes
    Preserves Filename Case : Yes
    Unicode Filenames : Yes
    Access Control List : Yes
    Named Streams : Yes
    Object Identifiers : Yes
    Reparse Points : Yes
    Sparse Files : Yes
    User Disk Quotas : Yes
    Individual File Compression : Yes
    Encryption : Yes
    Share : No

    >> Logical Features
    Sectors per Cluster : 8
    Bytes per Sector : 512
    Cluster size : 4 KB
    Free Clusters : 35193830
    Total Clusters : 76598007

    >> Physical Features
    Cylinders : 38913
    Heads : 255
    Sectors per Track : 63
    Bytes per Sector : 512

    > Drive H: (DVD-Rom) : 0 KB available on 3 GB

    >> General Information
    Disk Type : CD-Rom Data
    Peripheral Type : ATAPI
    Model : HL-DT-ST DVDRAM GSA-H42N
    Recordable : Yes
    Free Space : 0%

    >> Drive Information
    Volume Name : Films
    Serial Number : 61C6-C700
    Files Name : 110
    File Management : CDFS
    Volume is Compressed : No
    Case Sensitive Search : Yes
    Preserves Filename Case : No
    Unicode Filenames : Yes
    Access Control List : No
    Named Streams : No
    Object Identifiers : No
    Reparse Points : No
    Sparse Files : No
    User Disk Quotas : No
    Individual File Compression : No
    Encryption : No
    Share : No

    >> Logical Features
    Sectors per Cluster : 1
    Bytes per Sector : 2048
    Cluster size : 2 KB
    Free Clusters : 0
    Total Clusters : 1787776

    >> Physical Features
    Cylinders : 872
    Heads : 64
    Sectors per Track : 32
    Bytes per Sector : 2048

    > Drive K: (Hard Disk) : 137 GB available on 160 GB

    >> General Information
    Disk Type : Hard drive partition
    Peripheral Type : USB
    Manufacturer : WD
    Model : 1600BEV External
    Free Space : 86%

    >> Drive Information
    Volume Name : WD Passport
    Serial Number : 3BEC-9DA3
    Files Name : 255
    File Management : FAT32
    Volume is Compressed : No
    Case Sensitive Search : No
    Preserves Filename Case : Yes
    Unicode Filenames : Yes
    Access Control List : No
    Named Streams : No
    Object Identifiers : No
    Reparse Points : No
    Sparse Files : No
    User Disk Quotas : No
    Individual File Compression : No
    Encryption : No
    Share : No

    >> Logical Features
    Sectors per Cluster : 64
    Bytes per Sector : 512
    Cluster size : 32 KB
    Free Clusters : 4187651
    Total Clusters : 4882817

    >> Physical Features
    Cylinders : 19457
    Heads : 255
    Sectors per Track : 63
    Bytes per Sector : 512

    ------------------------------------------------------------------------------------------
    ***** End of report *****
    And MOBO info
    General Information : Manufacturer : MICRO-STAR INTERNATIONAL CO., LTD (MSI) Product : MS-7358 Version : Fab D Serial Number : OEM Support MP : Yes, 4 CPU(s) Version MPS : 1.4 Chassis Information : Manufacturer : OEM Type : Desktop Version : OEM Serial Number : Unspecified Asset : Unspecified On-Board Device Information : Embedded Controller : Yes Slots Information : Slot PCI-X : Available (32-bit) 5.0v Slot PCI-X : Available (32-bit) 5.0v Slot PCI-X : Available (32-bit) 5.0v Slot PCI-X : Available (32-bit) 5.0v Slot PCI-X : Available (32-bit) 5.0v Slot PCI-X : In Use (32-bit) 5.0v Slot PCI-X : Available (32-bit) 5.0v Slot PCI-X : In Use (32-bit) 5.0v Slot PCI-X : Available (32-bit) 5.0v Slot PCI-X : Available (32-bit) 5.0v External Connectors : Serial 16450 Compatible : DB-9 male Serial 16450 Compatible : DB-9 male Parallel ECP/EPP : DB25 female Keyboard : PS/2 Mouse : PS/2 Internal Connectors : PRIMARY IDE : On Board IDE SECONDARY IDE : On Board IDE FDD : On Board Floppy COM1 : 9 Pin Dual Inline (pin 10 cut) COM2 : 9 Pin Dual Inline (pin 10 cut) LPT1 : DB25 female Keyboard : PS/2 PS/2 Mouse : PS/2
     
  7. herrlip2000

    herrlip2000 Geek Trainee

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