Well I guess this is to do with Vista... I recently bought a new Philips LS1601 computer. However when I turn the computer on it loads up and then goes to a screen which says "Other User" when I click on that and it asks for an user name and password - But I never made an account, so I don't know the user name or password - Meaning I can't sign into the computer. I've tried various obvious user names and passwords - "Administrator" "User" "Guest" etc. but none of them worked. Also there's a button in the bottom left what when you hover over it, it says "Ease of access" but when you click on it, it does nothing. I read through one of the booklets I got with the computer and it said I was meant to go through a page-by-page Windows Vista installation, what never came up, it just went straight to the log in bit. I hope all of that makes sense. Does anyone know how I would be able to fix this problem? Thanks. Ben.
When I press F8, I get three safe mode options "Safe Mode" "Safe Mode with Networking" and "Safe Mode with Command Prompt" I've tried all three but each time I only got the screen I did before with only the "Other User" account.
yes, a fresh install will work, then you can make your own using name and password. Do you have a recovery disk ?
Well, when I realised that the computer wasn't working correctly, I rang the helpline and they said that they'll send me a disc to wipe the computer and reinstall Vista - That was on Monday, so hopefully I'll get the disc tomorrow or Friday. If not then I'll talk to my mums mate who could probably do it.
