strange connection problem

Discussion in 'Networking and Computer Security' started by ged25, Nov 28, 2009.

  1. ged25

    ged25 Geek Trainee

    Likes Received:
    0
    Trophy Points:
    0
    I've been having trouble connecting to the internet. It just happened suddenly overnight. The ISP gave me a new router (Huawei SmartAX MT800) but the problem still exists.
    The strange thing is that sometimes I can connect to the net and sometimes I can't. The ISP said that the problem was not at their end. During the times when I can't connect, I can't access the router also. When I ping 192.168.1.1, I get Request Timed Out.
    What could be the issue ?
    I don't know much about networking so if I didn't explain clearly please bear with me.
     
  2. donkey42

    donkey42 plank

    Likes Received:
    9
    Trophy Points:
    38
    Source
     
  3. ged25

    ged25 Geek Trainee

    Likes Received:
    0
    Trophy Points:
    0
    I can't ping 192.168.1.1. It looks like the computer is not making the connection to the router. The weird thing is that it doesn't stay that way. Sometimes, I can connect to the router and I can access the internet. After a while, it will suddenly stop working and I can't ping the router also.
    My IP address is in 192.168.1.* range and DHCP is not enabled. My settings are not automatically assigned. My IP address, default gateway and dns server address have all been specified by my ISP.
     
  4. donkey42

    donkey42 plank

    Likes Received:
    9
    Trophy Points:
    38
    well DHCP actually assigns IP addresses to each device on your network and you can tell the router what range of IPs it can assign to devices, genarally DHCP should be enabled unless your IP is assigned by your ISP,

    Gateway - this is the way out of your LAN and is usually set to the IP of your router

    DNS - Domain Name Server - these settings are usually assigned by your ISP as you say, but my net connection was unreliable when i used my ISPs DNS although all DNS does is (basically) convert a domain name (example.com, human readable) to an IP address (x.x.x.x, jiberish)

    anyway, reset your router to factory defaults (usually a little button on the back of it) and reenter your ISP stuff

    or uninstall it, perform a reset and reinstall it

    BTW: don't forget to power cycle the router after the reset
     
  5. ged25

    ged25 Geek Trainee

    Likes Received:
    0
    Trophy Points:
    0
    I'm still having connection problems. When it does connect, the duration varies from a few hours to few minutes. The last time it connected, I had it for around 5 hours and then for the next few days, I had no connection at all.
    I thought at first that it was some sort of loose connection, but I checked all the wires and connections to make sure that they were secure.
    If something was wrong with my hardware, I wouldn't have been able to connect to the internet at all right ? What could be the issue for this weird behaviour ?
     
  6. BoBBYI986

    BoBBYI986 Geek

    Likes Received:
    1
    Trophy Points:
    18
    sounds to me it could be you have a bad NIC. I presume you've already tried another ethernet cable? you can buy a pci nic for about £5 if that, give that ago. 3com normally cheap and normally have a generic driver.

    I take it you have a static something along the lines of:

    IP: 192.168.1.10
    Subnet: 255.255.255.0
    Gateway:192.168.1.1

    primary dns: 208.67.222.222
    secondary dns: 208.67.220.220
     
  7. ged25

    ged25 Geek Trainee

    Likes Received:
    0
    Trophy Points:
    0
    Yes, I did check with another ethernet cable. Guess I'll try out another NIC.

    Yea, the people who set up my connection keyed it in.
     
  8. donkey42

    donkey42 plank

    Likes Received:
    9
    Trophy Points:
    38
    bad NIC :doh:, or maybe there's a firmware update from your ISP or your routers website?

    you use OpenDNS too
     
  9. BoBBYI986

    BoBBYI986 Geek

    Likes Received:
    1
    Trophy Points:
    18
    yea i always use openDNS wan side of things because since i've used it never let me down, Isp dns is just a joke really. I don't use internal dns, i will just stick to ip's :)
     
  10. donkey42

    donkey42 plank

    Likes Received:
    9
    Trophy Points:
    38
    :agree: whole heartedly

    Comodo are vv reliable too but OpenDNS offer web customization too - sign up and customize when you get chance, v good for child profing net without using some kind of net-nanny software

    sorry Ged we didn't intentially hijack your thread, it just kinda happened
     
  11. Anti-Trend

    Anti-Trend Nonconformist Geek

    Likes Received:
    118
    Trophy Points:
    63
    192.168.x.x are RFC 1918 addresses, meaning they are private only, and are not used on the internet. This is the local connection between your PC and your router. If that's the case, it's definitely not your ISP. The NIC could be a problem, but I've also seen problems like this on Vista clients. Are you using Windows Vista?
     

Share This Page