Problem

Discussion in 'General Hardware' started by wilibald, Jul 31, 2002.

  1. wilibald

    wilibald Geek Trainee

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    My cd-rw and dvd drives are missing. I installed WinXP Pro and at first they were there. I did a few reboots after installing software and now they are gone. The device manager shows that the drives are there, but the have a problem.

    It says "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

    I have tried removing and reinstalling them, but still nothing. I have also tried downloading updated drivers from the internet.

    AMD 1,4
    512MB SDRAM
    GeForce2 MX400
    60HDD Maxtor
    2x NIC
    Windows XP Pro
     
    wilibald, Jul 31, 2002
    #1
  2. Big B

    Big B HWF Godfather

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    Do you have them on the same IDE channel?

    I've been looking through your other posts and am trying to piece together whats going wrong. I'm not sure what it is yet, but some feedback on what's going on would be helpful in fixing the problems:)
     
    Big B, Jul 31, 2002
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  3. Sniper

    Sniper Administrator Staff Member

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    wilibald, got the problem solved? :confused:
     
    Sniper, Aug 12, 2002
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  4. mad2moons

    mad2moons Geek Trainee

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    sounds like you've got them both installed as master or both as slave on the same ide cable. Can u see them in POST?
     
    mad2moons, Aug 12, 2002
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  5. syngod

    syngod Moderator

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    Since you say they disappeared after installing software what applications did you install?

    I know quite a few people have had problems with certain burning software deleting their drives (Mainly CDRWin 5).
     
    syngod, Aug 12, 2002
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