Hi i have toshiba notebook Satellite P25-S487 with internal Agere modem. I cannot use it because of some hardware conflict - but when i diagnose modem it shows cannot open modem port. What should i do?
Did the modem work before or has it always been busted? Post some more info like OS and hardware details.
Yes sure here is full specifications. My OS is Windows XP home SP1. TOSHIBA Satellite® P25 Series Ultimate digital convergence desktop replacement notebook Feature Model(s): Part Number Satellite P25-S487 P4 3000/17.0”Wide XGA/512MB/60GB/DVD-CDRW/Mdm/LAN/Wi-Fi/WinXP Home PSP20U-06413V Toshiba America Information Systems Inc. ("TAIS") shall not be liable for damages of any kind for use of this information, which is subject to change without notice. Copyright 2003 TAIS satellite_P25-S487.doc Created on 8/7/2003 3:45 PM Rev. 1.0 Page 1 of 3 Product Highlights Performance • Intel® Pentium® 4 processor with HT Technology • 512MB of Main Memory • 60GB* hard disk drive Great Features • 17.0” Wide XGA active matrix display • NVIDIA® GeForce™ FX Go5200, 32MB DDR video memory • DVD-ROM/CDRW multi-function drive Get On-Line • Integrated V.92/56K modem • Integrated 10/100 Ethernet LAN • Integrated 802.11b Wireless LAN System Characteristics CPU (See CPU Performance Disclaimer)** • Intel® Pentium® 4 processor at 3.00GHz** L2 Cache • 512KB Level 2 Cache integrated on die • 800MHz Processor System Bus Clock Speed (PSB) / Hyper- Threading Technology support Memory • 512MB DDR SDRAM (Expandable to 2GB) (Both slots may be occupied) • Expansion memory: 128/256/512/1024MB, 2.5V, SODIMM, PC2100 DDR SDRAM • Data/Address Bus Width; 64-bit/32-bit • Intel® 865PE + ICH5 Chipset Mass Storage • Primary Hard Disk Drive: 60GB* hard disk drive, 4200rpm, Enhanced IDE (ATA-5) Interface, 9.5mm height, 0.2lbs,, Service removable • Module Bay - DVD-ROM/CDRW: ATAPI Interface; Maximum speed (READ): CD-R(24x), CD-RW(12x), CD-ROM(24x), DVDROM( 8x), DVD-R(4x), DVD-RW(4x), DVD-RAM(1x); Maximum speed (WRITE): CD-R(24x), CD-RW(4x), HS (High Speed) CDRW( 10x) Compatibility: CD-ROM, CD-R (read/write), CD-RW (read/rewrite), DVD-ROM. DVD-R (read), DVD-RW (read), DVD-RAM (read); 12.7mm height, user removable Optional Accessories: DVD-ROM, DVD/CD-RW, DVD-R/RW, DVD Multi, FDD, 2nd HDD) • 2nd Module Bay: Main Battery; (Optional Accessories: DVDROM, DVD/CDRW, DVD Multi, DVD-R/RW, weight saver) • Software Decoder: InterVideo® (WinDVD™) Graphics/Video • 17.0” Wide XGA active-matrix display****; internal display supports up to 16M colors at 1440 x 900 • NVIDIA® GeForce™ FX Go5200 graphics controller; 32MB DDR external video memory • DirectX 9.0 support, OpenGL support • External Color Support/Refresh Rate: (Depending on CRT) 800 x 600; 60/70/72/75/85/100/120Hz 1024 x 768; 60/70/72/75/85/100/120Hz 1280 x 1024; 57/60/70/72/75/85/100/120Hz 1440 x 900; 60/70/72/75/85/100Hz 1600 x 1200; 60/70/72/75/85/100Hz 1680 x 1050; 60/70/72/75/85/100Hz 1920 x 1200; 60Hz 1920 x 1440; 60Hz 2048 x 1536; 60Hz Input Devices • Keyboard: Full sized 85 keys with 12 function keys, 2.7mm key stroke, 6mm height; Dedicated Windows® & Application keys support; HotKey function; TouchPad pointing device • CD Control Function: Play/Pause, Stop/Eject, Previous, Skip/Next, Mode Control switch (CD/DVD/Digital Audio) • Toshiba Console button & Instant Access Internet button • One Touch TV-out button Expandability • 2 memory slots (Both slots may be occupied) • 2 PC Card slot supports 2 Type II and 1 Type III Communications • Integrated V.92/56K modem; Data and fax support • Integrated 10/100 Ethernet LAN • Integrated 802.11b Wireless LAN – (Agere) Due to FCC limitations, speeds of 53kbps are the maximum permissible transmission rates during Download. Actual data transmission speeds will vary depending on line conditions. Ports • RGB (monitor) port • Parallel port • 4 Universal Serial Bus ports (USB 2.0) • 2 Infrared port (1 Consumer IR port; 1 FIR port) • TV-Out (S-Video) • RJ-45 LAN port • RJ-11 modem port • I.Link (IEEE 1394) port • Secure Digital® (SD) card slot Physical Description • Dimensions (LxWxH): 16.4” x 11.5” x 1.8” • Weight: 9.9lbs • LED Indicators: Power, HDD, 2nd HDD (common with Module Bay device), DVD/CDRW, DC-IN, Caps Lock, Arrow, Numeric, Main Battery Charging Status, System Sleep/Suspend Status, SD Card, Wireless Communication (right side) Sound • Realtek ALC202 Codec Chip, Software Sound • 16-bit stereo, Windows Sound System Ver. 2.0; SoundBlaster® Pro compatible (in DOS box only) • Built-in harman/kardon Stereo Speakers • Direct 3D Sound (supported by sound driver); Hardware acceleration for DirectSound and DirectMusic; Full Duplex and MIDI (play back) support • Sound Volume (by Dial) • Ports: External Microphone port, headphone port (stereo), Linein port Power Supply • AC Adapter: 120W AC Adapter, 100-240V / 50-60Hz frequency (Universal) input voltage, 19V x 6.3A Output. Dimensions (LxWxH): 5.9” x 2.5” x 1.4” Weight: 1.38lbs • Battery Pack: 12-cell, rechargeable, removable Lithium Ion (Graphite) battery; 14.8V x 6450mAh Dimension (LxWxH): 5.9” x 5.1” x 0.9” Weight: 1.41lbs • Battery Saver (in WindowsXP): Stand by, HDD Auto Off, Display Auto Off, Hibernation • Battery Life: 2.0H*** Recharge Time (Off/On): Main Battery– Up to 4Hrs/ Up to 12Hrs Battery life may vary depending on applications, power management settings and features utilized. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power. After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack or see information on accessories shipping with your computer, visit the Toshiba website at Accessories, Peripherals, Electronics & Software - Toshiba. TOSHIBA Toshiba America Information Systems Inc. ("TAIS") shall not be liable for damages of any kind for use of this information, which is subject to change without notice. Copyright 2003 TAIS satellite_P25-S487.doc Created on 8/7/2003 3:45 PM Rev. 1.0 Page 2 of 3 Security • Slot for computer lock, HDD and memory (2 screws), Built-in Modem (2 screws), Wireless LAN module (2 screws), Main Module Bay and 2nd Module Bay (both by sliding lock and sliding latch), User Power-on password, Setup Security, Keyboard Lock (by HotKey), Screen Blank (by Hotkey), Screen Saver (by software) Bios • ACPI, PnP, VESA, DPMS, DDC, SM BIOS, PCI BIOS support Operating System • Microsoft® Windows XP Home pre-installed • Microsoft® Windows 2000 component drivers on the web Additional Software • Microsoft® Works • Notebook Maximizer • Intuit® Quicken® New Users Edition 2003 • Norton® AntiVirus™ 2003 w/ 3 Month Subscription • AOL® (3-month offer) AOL OFFER DETAILS: Availability may be limited, especially during peak times. TO AVOID BEING CHARGED A MONTHLY MEMBERSHIP FEE, SIMPLY CANCEL BEFORE THE THREEMONTH PROMOTIONAL PERIOD ENDS. Premium services carry surcharges and communication surcharges may apply, including AK, even during promotional period. Members may incur telephone charges on their phone bill, depending on their location and calling plan, even during promotional period. Available to new AOL members in the United States, age 18 or older; a major credit card or checking account is required. • Adobe® Acrobat Reader • AT&T® Worldnet® Service – 1 Month Free Telephone access and other charges and other terms and conditions may apply. Offer available to new customers only. Offer expires 4/30/04. • Microsoft Internet Explorer • Toshiba Custom Utilities • Satellite Series Online Documentation • Toshiba Great Software Offer: Receive your choice of two software titles. The software selection includes titles from the follow categories; productivity, education/reference, creativity and entertainment Warranty • 1 year parts, labor and battery SelectServ® Warranty Programs SWP-PEQQ3V Warranty Extension to 3 Years SWP-PEGQ3V 3 Year SystemGuard SWP-PEQX3V 3 Year Depot Express SWP-PEGX3V 3 Year SystemGuard + Depot Express SWP-PEQN3V 3 Year Business On-Site Repair; Next Day Business Day Response SWP-PEGN3V 3 Year SystemGuard + Business On Site Repair, Next Business Day Response Environmental Specifications • Temperature: Operating: 5° to 35°C (41° to 95°F); Nonoperating: -20° to 65°C (-4° to 149°F) • Thermal gradient: Operating: 15°C per hour maximum; Nonoperating: 20°C per hour maximum • Relative Humidity: Operating: 20% to 80% non-condensing; Non-operating: 10% to 95% ono-condensing • Altitude (relative to sea level): Operating: -60 to 3000 meters; Non-operating:-60 to 10,000 meters • Shock: Operating: 10G; Non-operating: 60G • Vibration: Operating: 0.5G; Non-operating: 1.0G Product/Part Numbers Satellite P25-S487 PSP20U-06413V Accessories Selected Toshiba Accessories PA3290U-1ACA Global AC Adapter (120W) PA3291U-1BRS Primary Battery Pack (12 cell) PA3109U-1FDD USB Floppy Disk Drive PA3133U-1H40 2nd HDD 40GB PA3204U-1H60 2nd HDD 60GB PA3230U-1H80 2nd HDD 80GB PA3292U-1ETC Modular Bay HDD Adapter PA3294U-1DV1 Modular Bay DVD Multi PA3273U-2MPC Wireless LAN Mini-PCI (802.11a/b – Atheros) PA3271U-1BTM Bluetooth SD Card II SD (Secure Digital) Memory SD-M3203B3 32MB SD Card SD-M6403B3 64MB SD Card SD-M1283B3 128MB SD Card SD-M2564B3 256MB SD Card Kingston Memory KTT3614/128 Kingston 128MB Memory KTT3614/256 Kingston 256MB Memory KTT3614/512 Kingston 512MB Memory KTT3614/1G Kingston 1GB Memory Module Cases (Targus) PA1323U-1NCS Toshiba Roller/BackPack (case only suitable for this notebook) * Go to Accessories, Peripherals, Electronics & Software - Toshiba for additional, available accessories * GB = 1 Billion Bytes ** Central Processing Unit (“CPU”) Performance Disclaimer: CPU performance in your computer product may vary from specifications under the following conditions: • use of certain external peripheral products • use of battery power instead of AC power • use of certain multimedia games or videos with special effects • use of standard telephone lines or low speed network connections • use of complex modeling software, such as high end computer aided design applications • use of computer in areas with low air pressure (high altitude >1,000 meters or >3,280 feet above sea level) • use of computer at temperatures outside the range of 5°C to 35°C (41°F to 95° F) or >25°C (77°F) at high altitude (all temperature references are approximate). CPU performance may also vary from specifications due to design configuration. Under some conditions, your computer product may automatically shutdown. This is a normal protective feature designed to reduce the risk of lost data or damage to the product when used outside recommended conditions. To avoid risk of lost data, always make back-up copies of data by periodically storing it on an external storage medium. For optimum performance, use your computer product only under recommended conditions. Read additional restrictions under “Environmental Conditions” in your product Resource Guide. Contact Toshiba Technical Service and Support for more information. **** Small bright dots may appear on your TFT display when you turn on your PC. Your display contains an extremely large number of thinfilmtransistors (TFT) and is manufactured using high-precision technology. Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology. Return Policy TAIS does not accept the return of component parts, or bundled software, which have been removed from the PC system. Pro-rata refunds on individual PC components or bundled software, including the operating system, will not be granted. If you wish to return a complete PC system, contact the TAIS dealer where you purchased the product, and comply with the dealer’s standard return policies and procedures. TOSHIBA Toshiba America Information Systems Inc. ("TAIS") shall not be liable for damages of any kind for use of this information, which is subject to change without notice. Copyright 2003 TAIS satellite_P25-S487.doc Created on 8/7/2003 3:45 PM Rev. 1.0 Page 3 of 3 *** Business Winstone® 2002 BatteryMark™ Version 1.0 These models achieved the battery life times shown using Ziff Davis Media Inc.’s Business Winstone® 2002 BatteryMark™ Version 1.0. These tests were performed without independent verification by the VeriTest testing division of Lionbridge Technologies, Inc. (“VeriTest”). Neither Ziff Davis Media Inc. nor VeriTest makes any representations or warranties as to the results of the tests. Winstone® is a registered trademark and BatteryMark™ is a trademark of Ziff Davis Publishing Holdings Inc. in the U.S. and other countries. Copyright 2002 Ziff Davis Media Inc. All Rights Reserved. All products used in the tests were shipping versions available to the general public. The battery life results were achieved running the Business Winstone® 2002 BatteryMark™ Version 1.0 on the following system parameters. System parameters were set according to Ziff Davis Media Inc.’s recommendations. "Business Winstone 2002 BatteryMark Version 1.0" Score P42.8G(800MHz) w/HT,17"WXGA,256MB+256MB,60GB(4200rpm),DVD-R/-RW,1394/FIR,802.11b(Agere), No BT Antenna, NVIDIA(32MB), 12cell, harman/kardon, WinXP Catalog Spec (1st) 2.0H (1st+2nd) - Number of Conditioning Phase 1 Battery Life Life Test Run 2 CPU Name Intel® Pentium®4 Processer speed 2.8GHz Processor info number of processors 1 amount of RAM 512MB A Amount of secondary RAM cache 512KB Li-Ion type(1st) 14.8Vx6450mAh(12cell) model number(1st) PA3291U-1BAS/1BRS - type(2nd) - model number(2nd) - B Battery number of batteries 1st=1 , 2nd=0 Graphics nVIDIA GeForce FX Go420 32MB amount and type of RAM DDR graphics driver name and version nVIDIA Display Driver C graphics resolution and color depth, refresh rate 17"Wide 1440x900/32bit/60Hz hard disk capacity 60GB (4200rpm) hard disk file system & transfer mode+C15 Enhanced IDE(ATA-5) hard disk controller model Intel® 82801EBM D size of hardware cache if any - operating system version, service pack Windows XP Professional Service Pack 1 E other special conditions N/A
this info both is and isn´t useful, by saying i meant XPh SP2 CPU, RAM & stuff like that [ot]not the manual for the laptop (as things can be upgraded)[/ot] anyway and has modem got an exclamation mark over it in device manager
