Program Name	Filename	Tested	Status
tgcmd	hcenter.exe	No	U
Description
Bellsouth help center. Part of software from SupportSoft (aka Support.com) provided to manufacturers and ISPs that allows them to offer on-line support - to update drivers, fix faults, etc. Also see the TgAddServer entry. This part ensures the software is installed correctly (similar to an installation wizard) as reported by Cox. Regarded as spyware by some as it has the ability to retrieve user information. Whether it does so depends upon the provider. One Toshiba user reports problems with hibernate on his laptop if disabled - hence the "U" recommendation"
How can I fix it?

Key	What does it mean?
Y	This program is safe to run, no problems reported.
N	Not required or not recommended - typically infrequently used tasks that can be started manually if necessary.
U	User's choice - depends whether a user deems it necessary.
X	Definitely not required - typically viruses, spyware, adware and "resource hogs".
?	Unknown.

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