Computer always has hard drive trouble

Discussion in 'Storage Devices' started by ericbakes, Feb 4, 2009.

  1. ericbakes

    ericbakes Geek Trainee

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    One of my clients has a HP Pavilion s7400n that has always given me trouble. It is on its third hard drive since 2006. I would like advice about what might be causing these errors.

    The original drive after only a year of service caused a SMART error at BIOS boot (something like hard drive failure is imminent). I replaced the drive under warranty.

    A year later, the computer was extremely slow. I suspected viruses, but ran chkdsk /r and it found a ton of errors. I ran it multiple times, and each time it came up with errors. So, I replaced the drive again.

    Again, a year later, I'm having the same problem with errors. Here's the result of the last two chkdsk /r:

    Date: 2/3/2009
    Time: 10:37:54 PM
    User: N/A
    Computer: DANDELION-01
    Description:
    Checking file system on C:
    The type of the file system is NTFS.
    Volume label is HP_PAVILION.

    A disk check has been scheduled.
    Windows will now check the disk.
    Cleaning up minor inconsistencies on the drive.
    Cleaning up 255 unused index entries from index $SII of file 0x9.
    Cleaning up 255 unused index entries from index $SDH of file 0x9.
    Cleaning up 255 unused security descriptors.
    CHKDSK is verifying file data (stage 4 of 5)...
    File data verification completed.
    CHKDSK is verifying free space (stage 5 of 5)...
    Free space verification is complete.

    148705168 KB total disk space.
    41852796 KB in 122394 files.
    53836 KB in 12268 indexes.
    68 KB in bad sectors.
    626464 KB in use by the system.
    65536 KB occupied by the log file.
    106172004 KB available on disk.

    4096 bytes in each allocation unit.
    37176292 total allocation units on disk.
    26543001 allocation units available on disk.

    Internal Info:
    10 5d 02 00 f7 0d 02 00 c3 14 03 00 00 00 00 00 .]..............
    f7 3c 00 00 01 00 00 00 2c 08 00 00 00 00 00 00 .<......,.......
    b2 14 40 03 00 00 00 00 72 4f 02 73 00 00 00 00 [email protected]....
    04 5c 48 7a 00 00 00 00 b0 65 b4 5e 04 00 00 00 .\Hz.....e.^....
    e0 84 c5 a3 04 00 00 00 78 9a 10 fb 09 00 00 00 ........x.......
    99 9e 36 00 00 00 00 00 28 3e 07 00 1a de 01 00 ..6.....(>......
    00 00 00 00 00 f0 7d fa 09 00 00 00 ec 2f 00 00 ......}....../..

    Windows has finished checking your disk.
    Please wait while your computer restarts.

    Event Type: Information
    Event Source: Winlogon
    Event Category: None
    Event ID: 1001
    Date: 1/22/2009
    Time: 12:44:12 PM
    User: N/A
    Computer: DANDELION-01
    Description:
    Checking file system on C:
    The type of the file system is NTFS.
    Volume label is HP_PAVILION.


    A disk check has been scheduled.
    Windows will now check the disk.
    Cleaning up minor inconsistencies on the drive.
    Cleaning up 12 unused index entries from index $SII of file 0x9.
    Cleaning up 12 unused index entries from index $SDH of file 0x9.
    Cleaning up 12 unused security descriptors.
    CHKDSK discovered free space marked as allocated in the
    master file table (MFT) bitmap.
    Windows has made corrections to the file system.

    148705168 KB total disk space.
    41911180 KB in 118545 files.
    53028 KB in 12295 indexes.
    68 KB in bad sectors.
    606948 KB in use by the system.
    65536 KB occupied by the log file.
    106133944 KB available on disk.

    4096 bytes in each allocation unit.
    37176292 total allocation units on disk.
    26533486 allocation units available on disk.

    Internal Info:
    10 5d 02 00 09 ff 01 00 f9 f6 02 00 00 00 00 00 .]..............
    2b 3d 00 00 01 00 00 00 39 07 00 00 00 00 00 00 +=......9.......
    4a 8b 36 03 00 00 00 00 d4 9b 8c 7b 00 00 00 00 J.6........{....
    96 95 bf 82 00 00 00 00 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 f8 83 a6 09 01 00 00 00 ................
    99 9e 36 00 00 00 00 00 a8 39 07 00 11 cf 01 00 ..6......9......
    00 00 00 00 00 30 0e fe 09 00 00 00 07 30 00 00 .....0.......0..

    Windows has finished checking your disk.
    Please wait while your computer restarts.


    For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.



    I'm using a good HD: a 150GB Seagate Barracuda (SATA, I think). The system is running Windows XP. I consider this to be a very low-end system, especially to run a business on. But, it's what they have, and a new PC isn't in the budget this year.

    What could cause a computer to have so much hard drive trouble? Why all the bad sectors? After running chkdsk /r, the computer always speeds up, but I have to run it weekly.

    Thanks for your advice.
    eric
     
  2. Ghostman 1

    Ghostman 1 Mega Geek

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    First of all, Where about does this person live at? Do they have allot of power outages?
    Hard drives go bad for all kinds of reasons.. Number one is power surges..
    Next is having to turn off the pc manually..Next is A virus can cause allot of problems with hard drives.. And the list can go on and on..
     
  3. ericbakes

    ericbakes Geek Trainee

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    The power's good. It's hooked up to a surge protector. Never turns off or anything like that. I asked if they ever unplug it to turn it off, and they said "no." They have occasionally had to turn it off by holding down the power button for a few seconds. However, they only do this when it gets very slow (due to disk problems). I'm running the latest version of AVG Internet Security, and regularly run SuperAntiSpyware as a backup. So, I'm pretty sure it's clear of viruses.
     
  4. donkey42

    donkey42 plank

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    all the relevent solutions i can find for you on MS, suggest it could be a fault with the SATA data cable being loose & try a different SATA power cable and if you still have no joy with it, the next suspect is the SATA controller. Source
     

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