computer wont download attachments, or access certain areas of various sites

All of a sudden, my computer refused to download attachments from Hotmail. At the same time, it wouldn't let me access certain areas of various sites. Eg. it won't let me log on to Barclays internet banking, upload any pictures on ebay, or email ebay.

I then downloaded 'super anti spyware' which revealed loads of spyware / addware and a couple of trojans. Since then, i have now been able to download attachments in hotmail, but i am still restricted in accessing sites like ebay and barclays.

Any help would be much appreciated, i have researched my butt off, and have no hair left to pull out!

 

Welcome to HWF

Browse to the folder C:\windows\system32\drivers\etc. Right-click on the HOSTS file and choose Open. Choose Notepad as the program you would like to open it with. Then copy the contents of that file, and paste it here.

 

Hello there.

Firstly can i just say how much i appreciate your help. I have never used a forum before, and am very surprised at how fast you replied.

I followed out your instructions, but there was so much information in the host file (i mean pages and pages and pages of the stuff). I pasted it here, but it didnt send (i think there was too much information)

So im going to see if i can just post part of it to see if it is what you are looking for....

Thanks Again, Samantha


# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost
# Start of entries inserted by Spybot - Search & Destroy
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 008k.com
127.0.0.1 008k.com
127.0.0.1 00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 Command - Keeping Software Free
127.0.0.1 032439.com
127.0.0.1 www.1001-search.info
127.0.0.1 1001-search.info
127.0.0.1 download cs maps steam counter at 100888290cs.com
127.0.0.1 100888290cs.com

 

Hosts file seems to be fine. Have you tried a different web browser, like Mozilla Firefox or Opera?

 

No, i didnt think of that. Ill try downloading the ones you mentioned. Im on internet explorer at the mo...

Wish me luck!

 

Just to let any readers know that i changed my browser to fire fox....and it worked a dream. Everythings back to normal, better even. Firefox is so much faster than my previous browser, so if anyones having similar problems, give this a try.

Also....thanks so much to Rhoch....

 

Sure, no problem

However, Internet Explorer is an important part of Windows. So I'd suggest to do a malware scan with an antivirus program and with Spybot S&D.

Also, in Internet Explorer, go to Tools > Internet Options. At the tab Advanced, press the Defaults button to restore the default settings there.