I just installed a DVD-RW drive and my computer fails to recognise it. When the computer boots, if I open the drive the system freezes and have to go through the problematic adventure of getting the computer to load up again whether it's in safe mode/normal/previous configs etc. The drive came with no instructions or cables. I am using a... Dell Dimension 4400 2.0 GHz P4 768mb Ram 80GB etc I would tell you what make the drive is but that would require opening the tower up for the tenth time today. Any ideas?
Is the drive set as a master drive (on the secondary IDE channel)? Also try a different IDE cable to see if it helps.
Problem solved. I switched the DVDRW drive to a slave drive so the CD/DVD ROM drive is the master. Thanks