Hi I have finally got my daughters laptop running and the wi fi card installed however although it tells me I am connected and strength is excellent it will not find a web page the following shows on the bottom task bar cwindows/system32\shdoclc.dll/derror.htm What does this mean and how do I fix it I realise this is probably a simple question with an equally simple answer but what is virtual memory? as my desk top has told me I am low on it As I think you'll agree my status as being a trainee geek is true. Thanks, all your support and advice is invaluable. Robin