external hd problem

Discussion in 'Storage Devices' started by peekaboo, May 22, 2006.

  1. peekaboo

    peekaboo Geek Trainee

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    i installed a western digital caviar 33200 (taken out of another computer) in an external enclosure (ngear 2U3488). the computer recognized a new device but said i must restart for it to work properly.
    upon restart, nada.
    i replaced it with a wd caviar 21200 and it worked right away.
    i then slaved the 33200 inside a computer and it was recognized.
    i reinstalled it into the external enclosure and tried many different jumper settings (including no jumper).
    when i turn on the enclosure the light (it has a blue led) shines bright and i hear the beloved "dong-ding" a few seconds later the light goes dim (still on) and i hear "ding-dong".
    i hooked it up to the old computer (externally) and it was recognized and i formatted it.
    i hooked it up to the new computer and it isn't recognized.
    when i hook it up to the new computer it briefly displays the "found new hardware" message but then either says there was a problem and the new hardware might not work or it just "ding-dong"s out.
    and the little led on the enclosure goes dim.
    i have a seagate 7200.9 in an identical enclosure and it works great.
    i also installed a maxtor d740x-6l in the enclosure and it is recognized for a while and then "unplugs" itself.
    i installed the maxtor as an internal hd and it works great.

    any ideas?
     
  2. Big B

    Big B HWF Godfather

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    Do these drives work fine when installed in a computer? If they do, you may have a faulty enclosure.
     
  3. peekaboo

    peekaboo Geek Trainee

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    i can understand that but what i can't understand is why that western digital (caviar 33200) hd in the enclosure is recognized and works with no problem on a piece of crap computer that i found (pentium 2).
    i'll test it out on other computers but if it were a faulty enclosure i'd expect it to be faulty for all computers, no?
     
  4. Big B

    Big B HWF Godfather

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    There could be some issue between the controller chip on the Maxtor hard drive and the chip in the hard drive box. You'd have to do some searching, but I wonder if there isn't some sort of issue with that pairing, or even with the USB controller on the system that it acts up on.
     
  5. Karanislove

    Karanislove It's D Grav80 Of Luv

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    Just look at your event viewer, what it says about this problem.

    Control Panel > Administrative Tools > Event Viewer

    Can you see anything in there relating to your hard drive?

    Post that error here
     

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