memory capacity problem 8GB showing 4GB in windows and bios

Discussion in 'CPU, Motherboards and Memory' started by Netnewsnow, Jul 8, 2013.

  1. Netnewsnow

    Netnewsnow Geek Trainee

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    I have a h61n-usb3 gigabyte board with kingstone ram installed. The ram shows /4GB on each bracket, but bios shows only 4GB, if I remove one of the brackets, it shows 2GB, but in windows 7 64bit, with both brackets I see 8GB total 4GB usable... This is a new mid tower system with a new windows 7 64bit install.

    This happens on two systems... am I missing something?
     
    Netnewsnow, Jul 8, 2013
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  2. Ghostman 1

    Ghostman 1 Mega Geek

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    Yea! that doesn't sound right... If you have 8 gigs, It should show 8 gigs in your Bio's.. And in Windows, IF you are running 64 bit OS..
    I have Problems with the Ram not show right in Windows, But Never Wrong in the Bio's..You Might have a Bad ram stick..Or a bad ram Slot.
     
    Ghostman 1, Jul 8, 2013
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  3. Netnewsnow

    Netnewsnow Geek Trainee

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    Here is something new, look at the DIMM slot and the available ram, only 50% available...
     

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    Netnewsnow, Jul 8, 2013
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  4. Netnewsnow

    Netnewsnow Geek Trainee

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    Solved... turns out that the brand new computer purchased from the dealer and assembled at the dealer needed a bios update... you'd figure they check those things out before right... anyways thanks for the help.
     
    Netnewsnow, Jul 11, 2013
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