Please Help

D

DarkLord

Geek Trainee
I'm not very good with computers and carn't afford any1 to look at it, so this is my problem i keep getting this error message and i think it might be my video card and if it is what do i do

Error signature
BCCode: 1000000a BCP1: 000000B0 BCP2: 00000002 BCP3: 00000000
BCP4: 804EF13C OSVer 5_1_2600 SP: 2_0 Product: 768_1

Error Report Contents
C:\DOCUME~1\LEEBRO~1\LOCALS~1\Temp\WERc2a7.dir00\Mini013006.01dmp
C:\DOCUME~1\LEEBRO~1\LOCALS~1\Temp\WERc2a7.dir00\sysdata.xml

this means nothing to me but i hope you can help me i usually get this when i shutdown and i get a blue screen and also when i turn the pc on it shows the dell bit then goes blank and doesn't load windows up

any help and i would be grateful thanks.
 
Have you recently upgraded your OS from 9x to XP? From what i've read on the internet, you may have a corrupt hardware driver!

I suggest you download and install the latest drivers for all of your hardware
 
no it had xp when i bought it i did download a update for my video card though. could that be it. What would be the best way to get updates
 
DarkLord said:
i did download a update for my video card though. could that be it. What would be the best way to get updates
Click to expand...

You may have downloaded the wrong driver by accident. I suggest you downgrade your graphics card drivers to the one you used to use.
 
i ran a program called driver detective and the results were that i should update my video card and my sound card which i did and it seems to be ok now (fingers crossed) but it also says i need an update for a standard dual channel pci ide controllerwhere would i get this update from
 
You could update your IDE channels drivers - but I can't see any real benefit!

"It if aint broke, don't fix it!"

If you really want to update your IDE drivers, you will need to find out what chipset your motherboard is using. Then visit the manufacturer's website and download the drivers there.

Your computer manufacture may host the drivers as well
 
Thanks

Thanks for your help it is running 10 times better now, never thought that not updating would cause so much trouble, well i know now, thanks again
 
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