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max12590 said:Yes a screenshot would help. And also, if you upgrade to ME, the problem should not carry over, I believe you still lose all your data, just pay less for the OS. But just a suggestion, do not upgrade to ME. You should get XP or Windows 2000. You would be better off to stay with 98 SE than ME, as it is a very poor OS.
max12590 said:Ok so I am a little lost. Now you have 2 problems. Ok, I will try to help. With the dial up box, is the password field greyed out with no pwd in it or with a pwd in it? And with the second problem... Ok, I looked on Google and came up with this. http://support.microsoft.com/kb/q194845/ Try there and it should help remedy your startup woes. Once you have fixed that problem maybe we can make some headway on the dial up connection.
ThePenguinCometh said:It looks like you have either a corrupted program installed or one that is no longer in use but was not properly removed. In this case a full re-installation will remove and *should* handle the problem. However make sure that it is a completely fresh installation as simply re-installing over the existing OS won't necessarily remove the errant program. You will need to re-format your hard-drive so make sure you back-up all your important files and that you remember all your auto-saved passwords (if any). Have you ever done a completely new installation of Windows before? I don't know your computer knowledge level and while installing Windows isn't too difficult it isn't something that should be done by total newbies.
Let me know if you need any further help.
Rosie said:When I looked in networking, I saw some real strange stuff installed. So I will reformat the drive and do a new Win98 installation.
Rosie said:All the owner of this laptop wants to do is email, write letters and surf the web, she is not able to do much else. So, surely ME woujld be better
Rosie said:at least it has System Restore. What do you think?