USB Problems

[Puddster]

Couldn't find a USB forum, so apologies it I've over looked it.

I've been having rather huge problems with all the USB ports on my laptop (HP Pavilion DV8000). Any device I plug in is coming up as "Unknown Device" with no drivers installed. Even if the device has been pre-installed, it is no longer working. It's rather annoying as I have a lot in information (both work and personal) on a USB hard drive, so I'd like to be able to get back into business as soon as possible!
The last think I remember installing/using was a Samsung phone USB driver suite.

I've tried rolling back to before the installation, tried manually installing the drivers and un-installing/re-installing everything down the the root USB hub.

Any help is appreciated, if you need any more information, please feel free to ask.

 

[congounix]

did you try the device on another computer ? -does it work at there?
- did you try uninstall the phone software ? -eventually try contacting HP for support, as you propably still have support on that pc of yours. what kind of USB do you run, onboard or via a slot card ? -did you try another USB card ?

br.
Thomas

 

[Puddster]

did you try the device on another computer ? -does it work at there?
- did you try uninstall the phone software ? -eventually try contacting HP for support, as you propably still have support on that pc of yours. what kind of USB do you run, onboard or via a slot card ? -did you try another USB card ?

br.
Thomas

USB device works fine with my other computer.
Phone software was un-installed before I rolled back.
HP support are completely useless.
USB is on board, 2 hubs, each with 2 ports, neither are working.

Thank you for your time again.

 

[congounix]

ok, so do you have an oppotunity to try pcmcia USB card ? -to see if that works out?

- if you do have garantee left on the machine, HP must replace the broken parts.

 

[Puddster]

Claiming on warranty is a nightmare, took nearly 4 weeks last time, so I'd rather try and fix the problem myself. I'm guessing it's software related as I do look after my laptop.
I don't know of anyone's PCMCIA card that i can borrow, but may go out and buy one to see if that worked sometime this week (Bank holidays are great unless you want to go out to buy something!)