Hi I feel pretty stupid about this but here goes. I have broadband on my pc. The service was set up using my user account on our home pc. I can access broadband but three other family members can't. They have their own user accounts but every time they try to go on-line they get a "Forbidden, you were denied by access control list" I have tried to follow microsoft website instructions, but they only seem to be relevent if you are using multiple computers. This should be so simple. 4 user settings on the same pc wanting to use broadband. Thanks.