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R

Robin1k

Geek
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Hi I have finally got my daughters laptop running and the wi fi card installed however although it tells me I am connected and strength is excellent it will not find a web page the following shows on the bottom task bar when trying to connect to a web page
cwindows/system32\shdoclc.dll/derror.htm
What does this mean and how do I fix it
I realise this next question is probably a simple question with an equally simple answer but what is virtual memory? as my desk top has told me I am low on it


As I think you'll agree my status as being a trainee geek is true.

Thanks, all your support and advice is invaluable.
Robin:confused:
 
firstly let me please apologize for being wrong earlier (here)

right, to your query
Robin said:
Hi I have finally got my daughters laptop running and the wi fi card installed however although it tells me I am connected and strength is excellent it will not find a web page the following shows on the bottom task bar when trying to connect to a web page
Click to expand...
i think this hes to do with QoS (Quality Of Service)
now it sounds complicated (and it is) but basically QoS just means the quality of a service,

so, a device is providing a Wi-Fi service & obviously the quality of the flow of data across the Wi-Fi network is bad, this has nothing to do with the signal strength between the Wi-Fi devices
"Robin said:
cwindows/system32\shdoclc.dll/derror.htm
Click to expand...
do you mean "dnserror"
Robin said:
but what is virtual memory? as my desk top has told me I am low on it
Click to expand...
Virtual Memory is used (theoretically) when your system has used all available RAM, ideally virtual memory shold be set to twice the usable RAM, howevr some programs need a lot of virtual memory

to instruct you i need to know, what Operating System (OS) you are using ?
 
I am using windows xp home
The message at the bottom of the page it nows says Done
but it has still not conected
cannot find server or DNS Error
Internet explorer
I am intending to change this to Safari once I am conected.
 
Robin1k said:
I am using windows xp home
Click to expand...
right, right click My Computer (on desktop), select "Properties" and on one of the tabs (advanced i think) you will see "virtual memory" (on a button, i think) :unsure:

now you have 2 values, min & max make sure both values are equal at least double the amount of usable RAM in the system or any value you think you need the max to be
Robin1k said:
The message at the bottom of the page it nows says Done
but it has still not conected
Click to expand...
well maybe you are another person who needs to apply this patch
"Robin1k said:
cannot find server or DNS Error
Click to expand...
i was actually referring to the error
Robin1k said:
cwindows/system32\shdoclc.dll/derror.htm
Click to expand...
maybe i should have put that i was only refrrering to filename of "derror.htm" did it say "dnserror"
Robin1k said:
Internet explorer
I am intending to change this to Safari once I am conected.
Click to expand...
:good: i don't like IE, i fact i'm using Linux (thats why im unsure)
 
Robin1k said:
yes it was
cwindows/system32\shdoclc.dll/dnserror.htm
Click to expand...
ok, this is a common problem with seemingly multiple solutions, but I have yet to determine what exactly causes/initiates the problem, try the following

start DOS mode (start>run>ok, enter cmd>ok) & enter
ipconfig /all (write the results down to note any anomalies)
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew
ipconfig /all (and post both results, for comparison)

if that sorts it, great

if not post HighjackThis results
 
This didn't work. As far as HIGHJACKTHIS I can't connect but these are the results as per your instructions.
Before
Host Name :Acer-684c9a655d
Primary suffix:
Node type :Unknown
IP Routing enabled :no
Wins Proxy enabled :no
ethernet adapter local area connection
Media State :media disconnected
Description :Realtek RTL8139/810Xfamily Fast Ethernet NIC
Physical Address :00-0A-E4-E8-E9-7B
Ethernet adapter Wireless Network Connection
Connection-Specific dns suffix:
Description:Belkin 802.11g Wireless card
Physical Address :00-11-50-91-2E-02
Dhcp Enabled:No
IP Adress :192.168.2.1
Subnet Mask:255.255.255.0
Default Gateway:

After
Physical address: 00-0A-E4-E8-E9-7B
Dhcp enabled:Yes
Auto Configuration enabled:Yes
IP [email protected]
Subnet Mask:255.255.255.0
Default Gateway:
DHCP Server: 192.168.2.1
DNS Server:192.168.2.1
Lease obtained:26 april 2009
Lease expires:19 January 20038
Ethernet Wireless Network Connection
Media State: Media disconnected
description Belkin 802.11g Wireless card
Physical address:00-11-50-91-2E-02

I had to attach the ethernet cable coming from the router directly into my laptop as it would not carry out any other function unless I was connected to the LAC.
therefor I guess this meant overwriting the wireless card?
Cannot find server or DNS Error is at the bottom of the page when I tried to connect again.
Also what is HIGHJACK THIS?
 
Robin said:
Also what is HIGHJACK THIS?
Click to expand...
HijackThis is a tool that lists all installed browser add-on, buttons, startup items and allows you to inspect, and optionally remove selected items. The program can create a backup of your original settings and also ignore selected items. Additional features include a startup list report, hosts file manager, uninstall manager and some other tools, it is intended for advanced users, it is actually quite good and version 2.02 (latest version) should be installed on every PC with a net connection, for help dianosing if you have a problem like your havin

Edit:
Robin said:
therefor I guess this meant overwriting the wireless card?
Click to expand...
no it hasn't, if you look your Wi-Fi card is still their
 
Robin1k said:
Yep I am doing this on the laptop.
Everything stated is as it appeared
Click to expand...
strange
Donkey said:
ipconfig /all
Click to expand...
just displays info
"Donkey;148378]ipconfig /flushdns[/quote]clear the local DNS cache[quote=Donkey;148378]ipconfig /registerdns[/quote]re registers with DNS servers[quote=Donkey said:
ipconfig /release
Click to expand...
releases IP's
Donkey said:
ipconfig /renew
Click to expand...
assigns IP's

so the outputs should be very similar

BTW: i'll PM RHochstenbach & see what he thinks, cos i'm not familiar or comfortable with Win & wireless

Edit: he'll soon be here
 
ok
I've tried all again but after registerdns its states
No operation can be performed on LAC while it's media is disconnected
 
Robin1k said:
You said it not me!!!!
Click to expand...
shut up, i know[ot]LOL[/ot]i don't mind, if i'm being a plank, i'll admit it, unlike most people

BTW: i've also PM'd Saba as he was online

Edit: i think you just need to tell IE to connect to net through LAN, but i was over complicating it, i always do
 
In IE LAN Settings are set to Automatically detect settings.
Should I select Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections)
 
You may need to tell IE to use the LAN connection for internert access. Open IE and go to "TOOLS"-"INTERNET OPTIONS"-"CONNECTIONS" and select "Never dial a connection". The click on "LAN settings" and select "Auto detect" and "OK" yourself back out. If that doesn't help, try this. While you appear to have a connection to the Router, open the "COMMAND PROMPT" under "start menu"-"all programs"-"accessories" and type in "ping yahoo.com", if you get replies then you are connected to the internet and the problem is your settings in IE
Click to expand...
Source

Edit: sorry about all the crap earlier, i ALWAYS over complicate stuff, but hopefully i'll learn from my mistakes (fat chance)
 
right
I tried that didn't work so tried
Ping 192.168.2.1
this is what appeared on the LAPTOP

Pinging 192.168.2.1 with 32 bytes of data:
reply from 192.168.2.1 bytes=32 time<1ms TTL=128
This repeated 4 times
ping statistics for 192.168.2.1:
Packets: sent = 4, Recieved = 4, Lost = 0 <0% loss>,
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

c:\Documents and Settings\emma>




Its all complicated to me what ever happened to pen and paper!!
 
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