Helpzor. Packet Loss ??

D

doodlehacker

Geek Trainee
First off specs:

OS Name Microsoft Windows 7 Professional
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name M1ABRAMS
System Manufacturer Gateway
System Model FX530
System Type x64-based PC
Processor Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, 2394 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Intel Corp. LA97510J.15A.0285.2007.0906.0226, 9/6/2007
SMBIOS Version 2.3
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.1.7600.16385"
User Name M1ABRAMS\Kenny
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 8.00 GB
Available Physical Memory 4.36 GB
Total Virtual Memory 16.0 GB
Available Virtual Memory 11.4 GB
Page File Space 8.00 GB
Page File C:\pagefile.sys

Ping Tests

Pinging Google [209.85.225.147] with 32 bytes of data:
Reply from 209.85.225.147: bytes=32 time=57ms TTL=45
Reply from 209.85.225.147: bytes=32 time=54ms TTL=45
Reply from 209.85.225.147: bytes=32 time=56ms TTL=45
Reply from 209.85.225.147: bytes=32 time=54ms TTL=45
Reply from 209.85.225.147: bytes=32 time=59ms TTL=45
Request timed out.
Reply from 209.85.225.147: bytes=32 time=55ms TTL=45
Request timed out.
Reply from 209.85.225.147: bytes=32 time=65ms TTL=45
Reply from 209.85.225.147: bytes=32 time=64ms TTL=45

Ping statistics for 209.85.225.147:
Packets: Sent = 10, Received = 8, Lost = 2 (20% loss),
Approximate round trip times in milli-seconds:
Minimum = 54ms, Maximum = 65ms, Average = 58ms

Pinging any-fp.wa1.b.yahoo.com [209.191.122.70] with 32 bytes of data:
Reply from 209.191.122.70: bytes=32 time=36ms TTL=49
Reply from 209.191.122.70: bytes=32 time=39ms TTL=49
Reply from 209.191.122.70: bytes=32 time=44ms TTL=49
Reply from 209.191.122.70: bytes=32 time=40ms TTL=49
Reply from 209.191.122.70: bytes=32 time=35ms TTL=49
Reply from 209.191.122.70: bytes=32 time=39ms TTL=49
Reply from 209.191.122.70: bytes=32 time=50ms TTL=49
Request timed out.
Reply from 209.191.122.70: bytes=32 time=49ms TTL=49
Reply from 209.191.122.70: bytes=32 time=37ms TTL=49

Ping statistics for 209.191.122.70:
Packets: Sent = 10, Received = 9, Lost = 1 (10% loss),
Approximate round trip times in milli-seconds:
Minimum = 35ms, Maximum = 50ms, Average = 41ms

Pinging hardwareforums.com [207.58.155.243] with 32 bytes of data:
Request timed out.
Reply from 207.58.155.243: bytes=32 time=38ms TTL=50
Reply from 207.58.155.243: bytes=32 time=33ms TTL=50
Request timed out.
Reply from 207.58.155.243: bytes=32 time=47ms TTL=50
Request timed out.
Reply from 207.58.155.243: bytes=32 time=34ms TTL=50
Reply from 207.58.155.243: bytes=32 time=53ms TTL=50
Reply from 207.58.155.243: bytes=32 time=40ms TTL=50
Reply from 207.58.155.243: bytes=32 time=36ms TTL=50

Ping statistics for 207.58.155.243:
Packets: Sent = 10, Received = 7, Lost = 3 (30% loss),
Approximate round trip times in milli-seconds:
Minimum = 33ms, Maximum = 53ms, Average = 40ms

Tracerts (Start IP is WoW Server IP)

Tracing route to 63.241.255.218 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.1.1
2 8 ms 7 ms 8 ms 208.60.222.1
3 12 ms 11 ms 9 ms 65.14.147.157
4 14 ms 16 ms 16 ms 205.152.122.140
5 17 ms 15 ms 15 ms 12.83.0.164
6 16 ms 18 ms 22 ms 12.83.0.187
7 14 ms 15 ms 13 ms 65.83.238.198
8 36 ms 45 ms 33 ms cr1.attga.ip.att.net [12.122.141.54]
9 45 ms 33 ms 38 ms cr2.dlstx.ip.att.net [12.122.28.174]
10 33 ms 35 ms 38 ms gar23.dlstx.ip.att.net [12.122.138.157]
11 32 ms 34 ms 35 ms 12-122-254-154.attens.net [12.122.254.154]
12 34 ms 35 ms 35 ms 63.241.193.22
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Tracing route to 63.241.255.218 over a maximum of 30 hops

1 3 ms 3 ms 1 ms 192.168.1.1
2 11 ms 7 ms 11 ms 208.60.222.1
3 10 ms 20 ms 16 ms 65.14.147.157
4 19 ms 26 ms * 205.152.122.140
5 17 ms * 31 ms 12.83.0.168
6 14 ms 18 ms 24 ms 12.83.0.187
7 18 ms 18 ms 16 ms 65.83.238.198
8 36 ms 34 ms 37 ms cr1.attga.ip.att.net [12.122.141.54]
9 62 ms 39 ms 36 ms cr2.dlstx.ip.att.net [12.122.28.174]
10 * * 42 ms gar23.dlstx.ip.att.net [12.122.138.157]
11 * * 46 ms 12-122-254-154.attens.net [12.122.254.154]
12 40 ms * 38 ms 63.241.193.22
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

I've used wired and wireless with no fix. And I'm on cable internet 3Gb/s.

My World of Warcraft will freeze every 30sec for about 5sec+ and after freeze everything happens during that freeze in 1sec max. Makes raiding very difficult. And lately it has gotten worse.

I have SpeedFan and my components are NOT overheating.
Computer fans are 70-100% and my GPU fan is 100% always.

I've heard that it could be a number of problems, but request any more info and you will get it, I need help finding the culprit of this problem.

ALL drivers are up to-date. And I have 5/5 bars internet connection.

All ports open for game...and all the normal stuff you can think of mostly of fixing "INTORNETZ PRUBLERMZ". Anything a pc "enthuasist" wouldn't think of...?

THANKS FOR HELP!
 
Ping statistics for 192.168.1.1:
Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 19ms, Average = 1ms
 
There is no packet loss when you ping your next hop (cable modem? cheap plastic router thingy?)... this means your PC is not the problem, the packet loss is coming from somewhere between your next hop and the sites you're pinging. What's your next hop?
 
Pinging 65.14.147.157 with 32 bytes of data:
Ping statistics for 65.14.147.157:
Packets: Sent = 100, Received = 93, Lost = 7 (7% loss),
Approximate round trip times in milli-seconds:
Minimum = 8ms, Maximum = 23ms, Average = 13ms

Also did a 50 ping test returning 16% packet loss.

This seems to be the start of it, let me know if you want any more pings past the 3RD hop. I'm unsure what this ip is and how to fix it...?
 
So it goes something like this, right?

Computer -> Linksys -> Cable modem -> Internet

Make sure the WAN interface of your router is not set to half-duplex, be it manually or automatically. A half duplex connection will cause collisions, which necessitate TCP retransmissions, and outright packet loss. Once you've done that, try pinging your public gateway (which from your traceroute appears to be 208.60.222.1, but it's tough to tell for sure just based on that).
 
doodlehacker said:
And no: Cable Jack in Wall -> Cable Modem -> LinkSys -> Computer (xbox 360, not in use) (laptop, that i know is not using that much bandwidth)-> Internet
Click to expand...
Um, you have the location of the internet backwards... but I see what you're trying to say. :P I was just trying to make sure that the router was correctly deployed on your network.

doodlehacker said:
Not sure how to change that setting?

Settings on Router

Description of those settings.

Granted the pics suck @ss, but if you squint you can make out the words.
Click to expand...
The images you posted are for wifi, which doesn't really have anything to do with the problem you're seeing. The issue is most likely that the connection between your router and cable modem is only half-duplex, meaning it can only send or receive traffic at once, but not both. If it tries to send and receive traffic at exactly the same time, the result is a collision and dropped packets. Therefore, only full-duplex connections should be used.

But there's a problem. It seems after looking over your router's whole manual, there doesn't seem to be a way to set or even view the speed and duplex of each port. Ugh, I hate cheap plastic routers. :)

Perhaps you might try connecting the cable modem directly to your PC and see what speed and duplex you can negotiate with the modem, and whether you're still seeing packet loss at that point. NOTE: If you're running Windows, DO NOT connect directly to the internet without some kind of firewall running. Make sure you have a firewall turned on before you connect directly to your cable modem.
 
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