Memory NOT VISIBLE

[John Rodriguez]

Hi,
I am new to this forum so I dont know if dis thread should be here anyways.


I brought a new CPU yesterday

Motherboard : GA-880GM-USB3 (gigabyte)
CPU : AMD FX 8120
Memory : 4+4 DDR3 RAM 1333MHz
BIOS VERSION : GA-880GM-USB3 FE


OS installed : I have both windows 7 x86 and x64 installed on the machine.

But my problem is that when ever i run windows either of them, I can only see 6gb of ram and of which only 3.5 is useable in x64 and 2.8gb useable in x86.

BUT when i installed CPUID's CPU-Z I can see that the whole 8gb of Ram is working, i.e., hardware is fine, but how do i get to see the whole ram and utilize it fully.

 

[RHochstenbach]

This means that you are running a 32-bit version of Windows, which only supports up to 3.5 GB of RAM. You'll need to install the 64-bit version. You can use the Product Key of the 32-bit version to install the 64-bit version.

 

[John Rodriguez]

PROBLEM SOLVED THANK YOU FOR YOUR HELP EVERYONE.. THE PROBLEM WAS WITH THE MEMORY STICK. I GOT IT REPLACED AND EVERYTHING IS WORKING FINE.

 

[RHochstenbach]

That's great, glad to help :)

btw while you're at it, you might need to fix your Caps Lock key, because it seems stuck ;)