Just yesterday, out of nowhere, my girlfriend's laptop decided it didn't want to boot Windows anymore. Every option in the boot menu gets to the loading screen, then flashes a blue screen so quick it's unreadable, and then restarts. I ran some diagnostics (using the BIOS) and it turns out that the memory test errors from Dell seem to indicate a hardware problem with the hard drive. The odd thing is that I don't hear any strange noises coming from the computer indicating damage to the hard drive, and I can access most of her files still.
The startup repair utility included in Windows couldn't fix anything (imagine that...) so I used the command prompt, which I accessed through the use of the Windows installation/recovery disk to back up her entire C drive to my external drive. So her files aren't a big issue at this point, but during the copy process there was an error in the system32 folder which stopped the copying because I forgot to tell it to continue after an error. So now I know one of the files which is giving a read error for some reason (apparently hardware damage).
My question is this: Is there a chance that the data on the drive became corrupted somehow and that is causing the read errors? Now that I've backed up her documents, I will definitely try to re-install Windows, but before I try that, is there a certain tool which might be able to help correct the problem (keeping in mind that booting isn't an option)? I suppose that since the drive is recognized and much of the data is readable that I hesitate to believe that it is actually dead, and if anyone could point me to a diagnostic/repair tool of some sort it might save me a lot of time trying to reinstall everything.
Thanks in advance!
(BTW, the computer is a Dell Inspiron 1525 and the error given by the BIOS diagnostics is a 2000-0142)
The startup repair utility included in Windows couldn't fix anything (imagine that...) so I used the command prompt, which I accessed through the use of the Windows installation/recovery disk to back up her entire C drive to my external drive. So her files aren't a big issue at this point, but during the copy process there was an error in the system32 folder which stopped the copying because I forgot to tell it to continue after an error. So now I know one of the files which is giving a read error for some reason (apparently hardware damage).
My question is this: Is there a chance that the data on the drive became corrupted somehow and that is causing the read errors? Now that I've backed up her documents, I will definitely try to re-install Windows, but before I try that, is there a certain tool which might be able to help correct the problem (keeping in mind that booting isn't an option)? I suppose that since the drive is recognized and much of the data is readable that I hesitate to believe that it is actually dead, and if anyone could point me to a diagnostic/repair tool of some sort it might save me a lot of time trying to reinstall everything.
Thanks in advance!
(BTW, the computer is a Dell Inspiron 1525 and the error given by the BIOS diagnostics is a 2000-0142)