Windows 7 On Dell Latitude E6410 Crashes When A New Ram Module Added

[Rajnair]

Hello,

I recently added Kingston 4GB module to latitude E6410 and windows 7 Professional crashes.
Specs of the 4GB module:

JEDEC standard 1.35V (1.28V ~ 1.45V) and 1.5V (1.425V ~
1.575V) Power Supply
• VDDQ = 1.35V (1.28V ~ 1.45V) and 1.5V (1.425V ~ 1.575V)
• 800MHz fCK for 1600Mb/sec/pin


Initailly it was running two 1GB modules which has a 1.5V setting.and 1066Mb/sec

Would I be able to use my 4GB module in this laptop with any setting?

BIOS shows it updated as 5 Gb when i mix the Ram modules or 4GB when I put the 4Gb alone. Even if using the new Module alone, windows 7 crashes. I tried repair option as well. After loading some files it also crashes.

I upgraded teh Bios to the latest version ( A16)
Any help greatly appreciated.

Thanks
Raj

 

[Ghostman 1]

Are your memory chips the same ?
DDR3 SDRAM at 1066MHz
Max 8Gb, 2 slots

 

[Rajnair]

I tried the new one. Single dimm 4GB 1600MHZ. I think it could be the voltage whch causes the problem . The earlier one has 1.5 V.

 

[Ghostman 1]

Does it crash with the 4 GB chip by itself? Or only when you put them together..

 

[Rajnair]

It crashes by itself.

 

[Ghostman 1]

Sounds like the new chip is bad, does it crash with the Old Chips ?

 

[Rajnair]

no. it is fine.